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RayWatson_Upskill_U
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RayWatson_Upskill_U,
User Rank: Light Beer
9/23/2016 | 1:08:28 PM
Re: is this customer-oriented product development I see before me?
Always great to hear from you, Ray, and thanks for the kudos.  As you know, at Masergy we don't "deploy technology for technology's sake".  We want to ensure that our solutions truly solve a customer problem. As we discuss in our white paper, SD-WAN is not for everyone. There are cost mitigation features in SD-WAN, sure,  but to ensure the return on investment, the primary drivers should be the lack of access to quality broadband, the need for full use of multiple paths, Forward Error Correction, granular application control, and WAN optimization.  As far as I can tell, this is a great new tool but it's exactly that-  one more tool that we will use to solve customer problems. 

 
RayWatson_Upskill_U
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RayWatson_Upskill_U,
User Rank: Light Beer
9/23/2016 | 1:07:19 PM
Re: is this customer-oriented product development I see before me?
Always great to hear from you, Ray, and thanks for the kudos.  As you know, at Masergy we don't "deploy technology for technology's sake".  We want to ensure that our solutions truly solve a customer problem. As we discuss in our white paper, SD-WAN is not for everyone. There are cost mitigation features in SD-WAN, sure,  but to ensure the return on investment, the primary drivers should be the lack of access to quality broadband, the need for full use of multiple paths, Forward Error Correction, granular application control, and WAN optimization.  As far as I can tell, this is a great new tool but it's exactly that-  one more tool that we will use to solve customer problems. 
Ray@LR
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[email protected],
User Rank: Blogger
9/13/2016 | 11:09:38 AM
is this customer-oriented product development I see before me?
Hats off to Masergy for what looks like a customer-oriented proposition.

But do the costs stack up -- that is, is such a service affordable and delivering a positive return on investment to customers?

Or is this a 'premium' service?


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