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mendyk 8/22/2016 | 4:13:36 PM
Re: White House Intern Also, the idea that all these "assistants" have to be female is a bit ... genderly insensitive?
inkstainedwretch 8/22/2016 | 2:58:11 PM
AI / big data / advertising The last I heard, Google's ad business is the single most lucrative business in the technology sector. It would only be a surprise if other companies did not try to bite a chunk out of it.

Yes, every individual's behavior is different. It is also different in context -- personal vs. professional. I think the suggestion made in previous comments that combining personal and professional lives is inevitable, because it will be useful from the standpoint of individual users and because it will potentially be very profitable for the companies that make the combination possible by selling the data analysis for a number of possible uses, mostly advertising. 

Cisco can put a price tag on the service, but I wonder if it will be able to sustain it as a product sold to enterprise customers for long? It just seems like something Google or Microsoft Azure or Facebook will figure out how to do for free (to bolster their ad businesses). I'd be happy to hear from anyone who works in this area who thinks otherwise.

If my assumptions hold, Cisco should be working on how to share (which is to say, sell) its data with potential partners such as Google, Azure, FB, etc.

-- Brian Santo

Duh! 8/22/2016 | 1:29:18 PM
White House Intern To anybody of a certain age, the name "Monica" will forever be associated with Ms. Lewinski.  The (inappropriate for LR) jokes write themselves.

Hello, Cisco marketing? 
Joe Stanganelli 8/22/2016 | 12:55:39 PM
Re: Silos don't scale Personally, I think that if you've seen one digital assistant, you've seen them all.

What it really comes down to is the voice-recognition technology.  All of them leave a lot to be desired (especially Google's, IMHO).

Dragon, if they haven't already, ought to consider developing their own and then licensing it -- given that Dragon already is probably the best automatic voice-recognition/transcription on the market.
Joe Stanganelli 8/22/2016 | 12:51:20 PM
Female AI voices vs male At a recent conference at MIT on AI, an event completely developed by overprivileged, whiny, Millennial undergrads, one of the prosecutorial-like questions to one of the panelists was why their digital assistant had a female voice -- accusing the company of sexism.

The panelist defended his company by noting that the digital assistant can be changed to a male voice, noting that a female voice was merely the default.  The hipsters in the audience were unappeased.

Of course, decades of research in the telecom industry and elsewhere demonstrates that female voices are - on the whole -- easier to hear than male ones.  This is why, when you call customer service or tech support and have to listen to and talk to a recording, the voice is almost always a woman's.
danielcawrey 8/22/2016 | 12:15:26 PM
Re: Silos don't scale A very different type of Cisco product, yet one I think is needed. If this can do what Cisco advertises, I think its customers will pay for it. But I'm sure it would not come cheap. 

It won't matter if it works, though. 
Infostack 8/22/2016 | 12:08:33 PM
Re: Silos don't scale You got it!  Sharing needs to occur at all layers.  That's why these OS, device and app silos are all dead-ends.  Right now everyone believes that big data and monetizing our privacy in exchange for ad/marketing dollars is the right way to go.  There is a much much much bigger revenue opportunity out there by marrying commerce and communication sessions and digitizing the real world with video and IoT.  Said differently displacing time and space and physical costs digitally across an infinite demand universe.  What we now know is that there are no supply constraints, only business model constraints to untap unlimited demand.
Mitch Wagner 8/22/2016 | 11:22:55 AM
Re: Silos don't scale In other words, the solution is not for Cisco to develop its own digital assistant, but rather to partner with the other, popular digital assistants already on the market, such as Alexa and Siri? 
Infostack 8/22/2016 | 8:47:08 AM
Silos don't scale Yet another example of winner takes all mentality of tech sector and in particular Silicon Valley.  It should be obvious to everyone working on AI that horizontal sharing and layers is the only way that it will truly scale.  Every individual has not only a unique signature, but their preferences are completely different.  For AI to scale across such complexity there needs to be much more sharing (with the end-users consent) of data across platforms and verticals.
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