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Mitch Wagner
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Mitch Wagner,
User Rank: Lightning
8/2/2016 | 8:35:29 PM
Re: Finding the time
Liz - Making time during the day is fine. My concern is that this becomes additional work without additional pay. 
DHagar
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DHagar,
User Rank: Light Sabre
8/2/2016 | 5:55:20 PM
Re: Investing in their employees
@TeleWRTRLiz, I fully agree with you.  This is a brilliant move by AT&T and should pay long-term dividends!  Not only is it increasing the skill level and motivation of its workforce, but will probably position them very well for attracting and retaining top quality employees.  A true win-win.
TeleWRTRLiz
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TeleWRTRLiz,
User Rank: Lightning
8/2/2016 | 5:46:51 PM
Re: Finding the time
@Mitch, I bet a lot of folks make the time during their day and just consider it part of their job to take training classes. At my old job we had to watch these HR videos about all kinds of topics and you just did it when you had time. Or maybe they take them during lunch? At Upskill U we are holding our classes at 1pm ET so that North American folks can attend around the lunch hour and Europe can attend at the end of their day. We get a lot of folks from all over and during all hours -- or maybe they have is a neat incentive to attend classes? 
TeleWRTRLiz
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TeleWRTRLiz,
User Rank: Lightning
8/2/2016 | 5:43:03 PM
Re: Investing in their employees
I think this is a smart move by AT&T -- they value their employees enough to retrain them rather than just replacing them. Your question about whether or not employees have to commit to staying is an interesting one, Carol. I imagine this goes a long way toward building loyalty with their employees, no?
Mitch Wagner
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Mitch Wagner,
User Rank: Lightning
8/2/2016 | 5:36:42 PM
Finding the time
When do employees find the time to do this? I've seen reported that this is supposed to be something they're doing on their own time, in addition to their regular work. 
cnwedit
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cnwedit,
User Rank: Light Beer
8/2/2016 | 5:13:20 PM
Investing in their employees
Telecom operators are in a tough spot - they have thousands of employees, many of them unionized, that weren't trained in the skill sets AT&T needs now. The level of commitment to this program is what is most interesting - clearly AT&T was willing to risk investing heavily in those employees, and hoping their existing talents would enable them to tackle new tasks and new ways of working.

But the talent shortage for the New IP World is also well-documented, so this may be the only logical path. I suspect more companies are doing this than are talking about it and that others are looking carefully at what AT&T is doing and how they are doing it. 

I wonder why kind of commitment employees make to stay at AT&T once they've been retrained? Did I miss that anywhere?

 


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