KBode 10/28/2015 | 5:52:51 PM
Re: Getting crowded.. I'll be very interested to see how this shakes out.

Comcast may be adding wireless at a time when it faces unprecedented video and fixed-line voice departures. Should prove to be an interesting juggling act.
kq4ym 10/28/2015 | 11:42:53 AM
Re: Getting crowded.. Good insight there on controlling the customer data. Getting all that might not intially get money in the pocket, but over time will be very valuable to use internally or farm it out to others.
inkstainedwretch 10/22/2015 | 1:39:45 PM
Re: Getting crowded.. No stats, sorry.  LGI CTO Balan Nair at Cable Tec Expo last week said LGI is going to expand its wireless reach in Europe, and part of the reason is that churn is significantly  lower with quad play customers. Which is interesting, given the lower churn stats with triple play customers. Comcast and LGI don't copy each other on everything, but they have been seeing eye to eye on a lot of things lately. -- Brian Santo



KBode 10/22/2015 | 12:29:24 PM
Re: Getting crowded.. "Liberty Global reports that the quad play is even stickier than the triple play."

Can you offer more stats? I'd generally seen data suggesting that most users were NOT interested in the full quad play from one company? Especially as wireless phone makes digital voice a little redundant and pricey?
inkstainedwretch 10/22/2015 | 12:07:33 PM
Re: Getting crowded.. The business is increasingly becoming about two things: control of the customer and control of the customer data. Liberty Global reports that the quad play is even stickier than the triple play. It's another advertising medium. Comcast is very, very excited about remote control technologies (for entertainment center and home automation), and smartphones are very handy remote control devices. Having data on how customers behave with their smartphones will be of undeniable value now that Comcast intends to start selling consumer behavioral data. This may not contribute big bucks directly to the bottom line, but there are so very many ancillary benefits it is folly to NOT pursue the idea, even if they ultimately decide to not commercialize such a service. -- Brian Santo
KBode 10/22/2015 | 10:59:56 AM
Getting crowded.. The "lean heavily on Wi-Fi" MVNO field feels like it's getting crowded in the age of Google Fi. I wonder what Comcast can do to differentiate their product and convince double and triple play customers that they really need the quadruple play?