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Phil_Britt
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Phil_Britt,
User Rank: Light Sabre
10/31/2014 | 2:06:33 PM
Re: AT&T - Caught with Pants Down
True, there are numerous lawyers that look for class-action opportunities that deepen their pockets, but do little for the consumer. And no matter how often you tell a consumer something, some will claim ignorance. One thing that would help would be to put disclosures in a typeface large enough for someone to actually read.
pcharles09
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pcharles09,
User Rank: Light Beer
10/30/2014 | 11:08:13 PM
Re: AT&T - Caught with Pants Down
@kq4ym,

We all know the consumer is not the focal point. It's $$$. When it comes down to it, even if we were to have a class action suit against AT&T, we'd all get a check in the mail for $6-7, which doesn't even cover an overage charge.
thebulk
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thebulk,
User Rank: Light Sabre
10/29/2014 | 5:54:44 PM
Re: common place
That in itself is a very scary thought. ;-)
mendyk
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mendyk,
User Rank: Light Sabre
10/29/2014 | 5:14:29 PM
Re: common place
I think that makes you an optimist!
thebulk
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thebulk,
User Rank: Light Sabre
10/29/2014 | 5:10:42 PM
Re: common place
@mendyk, i am not sure service quaility could drop any more. 
mendyk
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mendyk,
User Rank: Light Sabre
10/29/2014 | 5:05:40 PM
Re: common place
The problem is "investors" are programmed to expect certain outcomes, with market share being a major indicator of health and success. The reality is that companies can go and have gone out of business chasing market share. That's not likely to happen with mobile operators but continued obsession with subscriber growth can lead to further deterioration in service quality if networks aren't being improved to keep pace. This is kind of why operators see wi-fi offload as a necessary evil, at least for now.
thebulk
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thebulk,
User Rank: Light Sabre
10/29/2014 | 4:40:13 PM
Re: common place
I would say it seems like a catch 22, but in many ways a self inflicted one... perhaps one they do not wnat to find a way out of. 
mendyk
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mendyk,
User Rank: Light Sabre
10/29/2014 | 4:32:15 PM
Re: common place
In a way, yes, it's surprising because ultimately network performance is going to determine winners and losers in mobile. It looks like some (many? all?) operators are hoping that promised new technologies will solve the performance issue, and there's some reason to believe that will happen. But there's also reason to think demand will continue to grow at a huge clip, and it could be that that growth will simply outrun any gains that technology can provide. I wonder if at some point an operator will decide to focus on delivering highly reliable, high bandwidth service at a premium price, rather than chase after market share with low-price offers that end up creating performance problems that necessitate throttling in the first place.
thebulk
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thebulk,
User Rank: Light Sabre
10/29/2014 | 4:20:10 PM
Re: common place
@mendyk, you would expect to, but are you surprised that you do not? 
kq4ym
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kq4ym,
User Rank: Light Sabre
10/29/2014 | 12:32:36 PM
Re: AT&T - Caught with Pants Down
It very interesting that AT&T would claim so defensively that the lawsuit is baffling. I would think various agencies if not their own lawyers would have pre-warned them of rough waters ahead on the throttling issue. And how can there be such wide differencec in what the government says are the facts vs. AT&T? Again, the lawyers will have a field day, and customers maybe not so much even when the smoke clears.
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