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jw2754
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jw2754,
User Rank: Light Beer
5/28/2014 | 11:45:40 AM
Re: Two thing...
That's not entirely true, AT&T is not entirely abandening their DSL customers in fact they are handeling the situation in an intresting way and actively managing traffic somewhat economically without making major hits to the budget.  One of the many things they are doing is migrating high bandwidth customers to the IP DSLAM network providing for them while their removal from the older DSL network increases available bandwidth for the customers left behind.
sam masud
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sam masud,
User Rank: Light Sabre
5/21/2014 | 3:54:17 PM
Stop sign needed for "fast lane."
OK, this tells me that pretty much all these companies are doing well in the Internet access business, thank you, and so there is absolutely no need to shed croc tears about there needing to be a fast lane for a "superior" video experience.
mendyk
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mendyk,
User Rank: Light Sabre
5/21/2014 | 2:36:40 PM
Re: BMW
I'm sorry -- how is Comcast completely different from ... Comcast?
KBode
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KBode,
User Rank: Light Sabre
5/21/2014 | 2:00:32 PM
Re: BMW
"Earlier this week we have a story about how cable service still sucks. Now we have a story that shows how many people are moving to cable service, despite the suckiness."

Different markets, different technologies. People are leaving cable TV in markets where telco TV exists because the phone companies are actually innovating with product (FiOS TV, Quantum DVR, etc.).

In markets where the telcos haven't upgraded from aging DSL lines and don't offer TV, users are migrating to cable because broadband speeds are faster. Verizon and AT&T are helping this along because they don't want to upgrade them. 

"I'm not sure what to make of this, other than the fact that consumers like to BMW (bitch, moan, and whine) but will continue to support the services they complain about."

It's indisputable that customer service is awful in this sector because it's usually a duopoly at best. They stay because they see TV and broadband as utilities and think all services are essentially the same. They're also lazy by nature. I certainly do wish more people would vote with their wallet and cut the cord instead of dishing out $120 a month for five hundred channels they don't watch. It would finally force some adaptation. 



danielcawrey
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danielcawrey,
User Rank: Light Sabre
5/21/2014 | 1:50:14 PM
Re: Two thing...
No surprise those numbers will continue to go lower. People have options, and I think the main attraction these days is wireless. More people are adjusting to just using data on mobile devices, and the carriers are happy to oblige. That's my two cents. 
mendyk
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mendyk,
User Rank: Light Sabre
5/21/2014 | 1:15:24 PM
BMW
Earlier this week we have a story about how cable service still sucks. Now we have a story that shows how many people are moving to cable service, despite the suckiness. I'm not sure what to make of this, other than the fact that consumers like to BMW (bitch, moan, and whine) but will continue to support the services they complain about. The parallel here is our obvious contempt for politicians, and our just as obvious track record for keeping incumbents securely in office.
KBode
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0%
KBode,
User Rank: Light Sabre
5/21/2014 | 12:41:40 PM
Two thing...
Two thoughts.

One, AT&T and Verizon WANT To lose many of these customers, as they're backing away from DSL in markets they don't want to upgrade. They can't hang up on them outright because of regulations, so neglecting them and raising rates is the order of the day until they flee to faster cable.

Two, AT&T's 1 Gbps offer gets brought up a lot but it's worth noting that not a single person can get 1 Gbps speed yet, and the "100 cities" they trot out is more a PR bluff than a real deployment. They're going to cherry pick a few high end developments and then claim they're doing the same thing as Google Fiber (which is also extremely limited, but at least it's a "real" build in a few cities).


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