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Leo Zancani
Leo Zancani
7/7/2014 | 4:52:43 AM
Re: SDN and NFV: Automation avalanche will hate dirty data
Carol,

I couldn't agree more. A significant number of Ontology Systems' engagements in the telecomms sector have been a direct result of struggles associated with the impact of data integrity on the forward motion of large technology projects.

As you also note, one might imagine that these effects would be entirely predictable, and therefore planned for - yet it seems that they ambush projects every time.

I often wonder whether part of the problem is that the discourse around data integrity and governance still seems to be heavily centered on the internal integrity of individual data silos (or worse, on the integrity of individual fields within those silos, such as addresses). This has the effect of sidelining the issue of integrity *across* data sources, which is of course also much harder to solve, but absolutely essential in an environment where every business process involves data from multiple sources.

I suspect from some of the quotes in the article that TW Telecom realised this and acted accordingly.

 

 
Carol Wilson
Carol Wilson
6/30/2014 | 8:08:30 AM
Re: SDN and NFV: Automation avalanche will hate dirty data
Leo, I think the combination of the move to virtualization and the current realization that Big Data/analytics can have big payoffs but only on good data is pushing the telecom industry toward cleaning up its act.

What's interesting to me is that in the almost 30 years I've been writing about telecom, the problem of  out-of-date records has been cited dozens of times for holding back technology initiatives. ISDN actually stumbled over this issue because the telcos couldn't even identify where it might work because they didn't know where their bridged taps and other impedences were located. The early DSL efforts faced the same challenges. 

It's like a lesson that has to be re-learned every few years. 
Leo Zancani
Leo Zancani
6/30/2014 | 4:18:04 AM
SDN and NFV: Automation avalanche will hate dirty data
How refreshing to see an alternative to the myopic approach more commonly seen around the problems of data integrity, quality and alignment.

The communications industry aspires to the levels of automation seen in other verticals, but has so far mostly shied away from making the necessary investments in the data estate required to enable it.

The kind of automation that is racing towards us in the twin tornadoes of SDN and NFV is going to be extremely unforgiving of the poor condition of data across systems - both in terms of making the transition and seeing timely returns on the underlying spend.

Could these initiatives finally provide the stimulus requried to drive more companies to take the kind of radical action seen at tw telecom?

 

 
Joe Stanganelli
Joe Stanganelli
3/31/2014 | 10:49:54 PM
Re: A mix of insight and guts
Re: "Carriers don't get a lot of love."

Especially not in the post-Snowden era -- but then, one wonders if the mega-carriers like AT&T and Verizon and their actions act as lightning rods for the rest of the industry.
Joe Stanganelli
Joe Stanganelli
3/31/2014 | 10:45:36 PM
Re: Deserved
There really is a problem with the way companies are valued -- and must act and react to create and maintaine shareholder value -- in the public market.  Bad decisions often yield short-term gains, and good decisions often yield short-term losses.  The natural consqeuence: a never-ending pileup of bad decisions to puff up value.
nasimson
nasimson
3/30/2014 | 11:51:51 PM
Re: A mix of insight and guts
@Mitch: On carriers not getting a lot of love .. Since I work in a carrier, we are troubled by the fact that people love their phones but hate their carriers. It seems there is a lot for us to improve upon to win hearts and minds of peole.
R Clark
R Clark
3/30/2014 | 10:52:24 PM
Deserved
Wow, that kind of management stability is pretty rare in telecoms. I can't think of many CEOs who were in place five, let alone a dozen years ago. Wall St rewards underperforming companies who sack their CEOs and doesn't really reward stability, so great to see tw getting this kudos.
MarkC73
MarkC73
3/30/2014 | 3:00:23 PM
Re: Trustworthy Company
I was still in college when they started up locally; fortunately, I got to know a few people in there and contracted with them for a bit.  I guess it depends on where you are for who runs what, but the local team was hand selected from the local ILEC of a mix of people who were either fed up with the current system or wanted to do something different.  It's not a magical work environment or anything, but with enough good people and a balance between cooperate 'guidance' and local control, it tends to keep the people that want to do well for the company around.  And yup Lisa's been at the helm since tw meant something else.  Kudo's.
Carol Wilson
Carol Wilson
3/30/2014 | 11:00:00 AM
Re: Trustworthy Company
Dan, 

The longetivity of the tw telecom management team  is remarkable and it has paid off for them in a couple of ways that I think do relate to the Forbes' honor. Tw telecom execs have been through enough together that they don't necessarily respond to a short-term crisis in the way Wall Street might want, but they are able to coherently explain their strategy and then execute on it. 

Carol
DOShea
DOShea
3/30/2014 | 8:47:10 AM
Re: Trustworthy Company
It's also remarkable how long Herda has been in charge there, and how long many of the senior-level execs have been with the company. You have provided many reason why they never left or were pushed out, but it still sets them apart from many other telecom companies.
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