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Ray@LR
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[email protected],
User Rank: Blogger
1/28/2014 | 2:09:14 PM
Re: Naked enthusiasm
Look out for more on the different use cases in the next day or two -- this touches on pretty much every aspect of a telco's operations and links with pretty much every installed OSS and BSS in extracting raw data and then, especially in the BSS realm, feeding results back through call centers and digital platforms.

 

Some of this is still in the theoretical and 'suck it and see phase' but some of it is actually happening, it would seem...
jhodgesk1s
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jhodgesk1s,
User Rank: Light Sabre
1/28/2014 | 1:33:24 PM
Re: Naked enthusiasm
Ray,


Sounds encouraging. Hopefully, these operators are also integrating analytics with their Subscriber Data Management (SDM) systems to maximize the value add.
Ray@LR
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[email protected],
User Rank: Blogger
1/28/2014 | 1:21:39 PM
Naked enthusiasm
The impression I got here in AMsterdam today is that the service provider folks who are getting their hands dirty with big data and associated analytics tools is:

 

1) They are VERY enthusiastic about what they believe they can achieve and how they can discover new ways to extract useful results from mountains of previously discarded or unloved data

2) They are not geeks playing with new toys. They are business-focused people who want to HELP THEIR COLLEAGUES do their jobs better and derive job satisfaction from doing so.

It really was very encouraging!!


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