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Liz Greenberg
Liz Greenberg
11/27/2013 | 12:40:38 PM
Re: Peer response
Dreams of sugarplums???  Maybe pre-Thanksgivakuh smash up of latke-stuffed turkeys with dreidle pie?  It can be seen on the new Holiday mash-up channel available only through your local cable provider or via overages on your mobile plan.
MordyK
MordyK
11/27/2013 | 1:10:22 AM
Re: Peer response
Hey, I want whatever you had :)
Liz Greenberg
Liz Greenberg
11/26/2013 | 9:16:49 PM
Re: Peer response
Mordy and Carol...what was I thinking?  I must have needed a nap or something.  Change - a cable company?  For the customer?  OMG  what non-sense will I come up with next?
R Clark
R Clark
11/25/2013 | 9:54:32 AM
Not quite the first time
Russell has been quite critical of Australian telcos since taking over as CEO last year (previously at 3 UK). His main complaint is that the industry has been chasing customers, not on providing service and that they're well behind global standards in customer care and consumer perceptions.

Plus, he says, Optus shouldn't try to compete with Telstra on infrastructure, so customer service becomes the differentiator.

 
MordyK
MordyK
11/22/2013 | 11:16:59 PM
Re: Peer response
True enough! Next thing your'e gonna say is that you love your cable company? this is the real world were talking about after all :)
Carol Wilson
Carol Wilson
11/22/2013 | 11:42:05 AM
Re: Peer response
Liz, let's not get carried away. Too much change just confuses people.
Liz Greenberg
Liz Greenberg
11/22/2013 | 10:51:21 AM
Re: Peer response
Or what if they not only did that but decided to value their customers and implement fair pricing and practices that enabled them to earn profits without screwing over their customers. Just a thought...
brookseven
brookseven
11/22/2013 | 10:38:16 AM
Re: Peer response
The Truth Shall set you free...From your job!

seven

 
Ray@LR
[email protected]
11/22/2013 | 10:23:47 AM
Re: Peer response
That would be fantastic, wouldn't it? A breath of fresh air.
Carol Wilson
Carol Wilson
11/22/2013 | 10:17:02 AM
Re: Peer response
What if candor becomes an attractive marketing strategy instead of a reason to tar and feather the CEO?
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