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straight shooter
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straight shooter,
User Rank: Light Beer
12/5/2012 | 3:39:36 AM
re: Verizon to Pump $18B Into FiOS by 2010
I have 15Mb FIOS service and it works great (they are using a Tellabs/AFC terminal on the side of my house and a Linksys/Cisco router inside).

Unfortunately I also purchased Verizon Voicewing (their VOIP service) at the same time. It frankly does not work. Well it worked up until one month ago then I began experiencing non-completed calls (signaling will dial, end party will answer, no voice channel established). This happens consistently on 2/3rds of our outbound calls (two phone adapters in my home). Also in about 1-in-10 calls I am bridged into another persons (already established) call!?!!! After one month, eight calls and multiple hours of troubleshooting with Verizon there has been no improvement, in fact, it has probably gotten worse over time.

I just wish Verizon could get use a bit of that $18B(!) to get their VOIP service right.
optodoofus
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optodoofus,
User Rank: Light Beer
12/5/2012 | 3:39:27 AM
re: Verizon to Pump $18B Into FiOS by 2010
Voicewing isn't really a Verizon service; they just resell someone else's VOIP. (Delta3, I think). The only motivation for Voicewing is to be able to say they have a presence in VOIP, but they don't really spend any money on it for marketing, support, etc. Given the complete lack of focus and investment, I wouldn't touch Voicewing with a ten-foot Ethernet cable.

optodoofus


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