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Thanks for the report, Carol. These surveys are good reality checks for the industry. We tend to focus all our attention at the high end of the technology scale; for mass-market consumer services, the action points tend to be at a more practical level. As you suggest, the price issue may not be what video service providers want to hear, but it's what's driving buying patterns in the U.S. consumer market. For the record, the HR survey included responses from more than 500 consumers nationwide. And it's a base that's relatively tech-friendly, since the survey was conducted online. In other words, the results may actually be slightly biased toward advanced services -- and yet the numbers aren't very compelling.