OVERLAND PARK, Kan. -- IntelliRisk Management Corp. (IRMC) today announced it has selected Sprint (NYSE: FON - News, PCS - News) to deliver critical voice services to nine customer care centers operated by its subsidiary First Contact, Inc. Implementation on the multiyear agreement, valued at more than $3.5 million, is underway. Sprint's affiliate, Sprint Canada, has provided service to First Contact locations in Canada since 2000.

"Our business is growing rapidly because we are able to focus on our core mission of providing best-in-class customer contact solutions," said Gary Praznik, chief operating officer, IntelliRisk Management Corp. "The agreement with Sprint ensures that we will have a reliable provider delivering critical services at a cost that makes sense. Working with Sprint on an international basis helps us deliver the kind of seamless experience that is essential for our customers."

IntelliRisk Management Corp. is based in Columbus, Ohio, and employs more than 6,000 people in the U.S., Canada, the United Kingdom and Ireland.

"IRMC has become the third-largest company of its kind in the U.S., and the first in Canada and the U.K., because it makes intelligent decisions about its growth, about its strategy and about its technology," said Stephen Rowley, vice president, Sprint Business -- Central. "Our role in this relationship is to contribute value by delivering efficient, reliable services and enabling the people at the First Contact centers to focus on their customers, not their communications service."

Added Greg McCamus, president, Enterprise Communication Solutions, Sprint Canada Inc., "Sprint Canada has provided service to First Contact's affiliate in Canada, Canadian Bonded Credits Limited, for many years. We look forward to working with Sprint to provide First Contact with a seamless North America network and customer support environment. With the many changes that have taken place in the global telecom environment, Sprint Canada is arguably the only Canadian telecommunications company with this capability."

Sprint Corp.

Sprint Canada Inc.