In announcing the new commercial, Sprint stated that 10-time commercial star Hesse has become a trusted voice. This isn't a statement you would see in years past where most CEOs were not well known, much less trusted.
But, Sprint's point is a fair one, as it pointed out in the following chart (see below) that was embedded in its press release. Unlimited is a message that should resonate with a lot of consumers who fear the uncertainty of overages. Hesse didn't go as far as to promise Sprint would never subject its customers to the tactics of its competitors, but, for now, Sprint's pricing message should work to its advantage.

And, as far as if Hesse is a trusted voice of reason, some viewers think so. One commenter noted, "That guy look[s] and sounds like your friend's hip, cool dad. You know the one that smiles a lot and drives a Porsche."
I guess if you'd trust a smiley guy in a Porsche, then mission accomplished, Sprint.
— Sarah Reedy, Senior Reporter, Light Reading Mobile
I'd almost say Hesse's becoming the Dave Thomas of telecom, but Hesse comes off a bit more straightlaced than Wendy's founder and former pitchman, may he rest in peace. But Hesse still does manage to put a kinder, gentler face on a wireless giant. JB