FLORHAM PARK, N.J. -- Global Crossing today announced the introduction of its enhanced, two-tier agent program, which was redesigned with extensive input from the agent community, and the launch of its state-of-the-art partner support center. The agent program serves as a strategic distribution channel for Global Crossing's core network services in the United States and offers qualified master and branch agents attractive opportunities.

"This partnership program plays a critical role in deepening our market penetration, and we've designed it to attract aggressive, talented and experienced agents by offering them tremendous opportunities and a full-blown support organization," said Dave Carey, Global Crossing's executive vice- president of enterprise sales. "We're committed to helping our agents drive revenue, and ensuring their success through our comprehensive set of offerings."

Global Crossing's agent partners leverage the following unique assets:

Located in Rochester, NY, the partner support center offers master agent partners exclusive on-demand support. Each master agent is assigned a sales engineer and an account manager who function as a full-service inbound help desk team, offering network design services, solution sales, and market intelligence. Master agents also receive product and process training, and assistance in targeting opportunities with sales packages, programs and customer incentives. The center is supplemented by an easy-to-use partner Web site.

In addition to the partner support center and access privileges to the agent extranet, Global Crossing offers master agents an aggressive commission program. In order to qualify, master agents must meet the following criteria:

Branch agents enjoy direct support from Global Crossing professionals within their communities. System integrators, consultants, value-added resellers and other entrepreneurs who possess strong customer relationships without the back-office support required for master agent status can profit from unmatched sales and engineering support locally, regionally and nationally.

Potential agents eager to capitalize on Global Crossing's unique assets may get more information and apply at Global Crossing's online partner page at http://www.globalcrossing.com/xml/global/gl_com_partners.xml or call +1 877-263-1993 during normal business hours.

"We're reaching out to potential partners because we're confident about our future and committed to success," added Dave Carey. "Global Crossing is ideally positioned to take advantage of market opportunities, and bringing qualified agents on board will enable us to add and grow new revenue streams. This program is truly a win-win situation for all involved."

Global Crossing Holdings Ltd.