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Five forces of change in the communications industry

The future of the communications industry is undecided. Telcos are well positioned, but tech giants and hyperscalers, unencumbered by legacy networks, capex commitments and high operating costs, are poised to fundamentally alter the communications landscape. Companies across industries are increasingly finding opportunities and business solutions arising from adjacent industries or even from outside their industries. To succeed, they are moving to transform their operations and attract the right talent while navigating the complexity of the ongoing technology revolution. CSPs must do the same.

Thought leadership:

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