Telstra Uses Amdocs OSSTelstra Uses Amdocs OSS

Telstra has selected Amdocs as a key OSS provider for its IT Transformation Program

November 6, 2006

2 Min Read

ST. LOUIS, and SYDNEY -- Amdocs (NYSE: DOX - News), the leading provider of software and services to enable integrated customer management and the intentional customer experience(TM), today announced that Telstra Corporation -- Australia's leading media- communications company -- has selected Amdocs as a key software and services provider for its IT Transformation Program.

Telstra has awarded a multi-year, multi-million dollar contract to Amdocs and Cramer -- now part of Amdocs. Amdocs' solutions, including the new and unique Amdocs Service Management Suite and Cramer6 OSS Suite, were selected by Telstra to reduce complexity and costs associated with bringing new Internet Protocol (IP)-based services to its wireline, wireless and broadband customers.

"Telstra is transforming its business to deliver a "1-click, 1-touch, 1- button, 1-screen, 1-step solutions" environment for customers and employees. The company's vision is a simpler IT environment that involves partnering with world-class suppliers using proven off-the-shelf solutions. We are pleased to welcome Amdocs as one of our partners in the Operations Support Systems (OSS) transformation space," Mr. John McInerney, Director, IT Transformation, Telstra Corporation said.

Amdocs' new Service Management Suite will be used to help Telstra improve the management and fulfillment of services to its customers through the integration of its operational and business support systems (BSS). At the heart of the suite is the innovative Business and Operational Support System Manager product or B/OSS Manager -- the only offering on the market that spans both BSS and OSS.

The product enables a unified service view, a capability that is new to the market and which links OSS and BSS processes, helping service providers like Telstra have a complete view of the customer, the network and the service. The Amdocs Service Management suite also incorporates Amdocs Order to Activation solution and Amdocs Customer Centric Service Assurance solution.

"Competition and convergence continue to reshape customer demand, and Telstra is transforming itself to deliver a superior experience to its customers," said Michael Matthews, chief marketing officer of Amdocs. "To do that successfully requires that networks and infrastructure are ready and able to cope with the growing call for next-generation services. It also requires integrating customer-facing and network-facing systems in order to deliver and manage next-generation IP services. Telstra recognizes this, and we are proud to be a strategic partner in this transformation."

Amdocs Ltd. (NYSE: DOX)

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