LHS to launch Selfcare Center (SX), a Web-based application for customer self-service, at 3GSM World Congress

February 8, 2006

1 Min Read

FRANKFURT, Germany -- LHS, a leading provider of telecommunications and billing software, today announced that it is launching Selfcare Center (SX), a new web-based application for customer self-service, at 3GSM World Congress in Barcelona. Selfcare Center allows operators to provide their customers with instant access and control over their mobile phone accounts.

Selfcare Center is a fully convergent customer self-care application that allows customers to view and change their personal data online. With Selfcare Center customers can now buy services and products online instead of via telephone or letter, or even having to go to a shop. As well as signing up to new services, customers can also sign contracts and view and downloads mobile phone bills in PDF format. Selfcare Center allows communication service providers to empower their customers and strengthen customer relationships.

In addition to Selfcare Center, LHS is also launching Smart Product Center (PX). Smart Product Center is a Web-based application that allows a communication service provider to quickly and easily introducing new tariffs and products to the end-user.

Jens Trötscher, Chief Technology Officer, LHS comments: “We are pleased to launch two new Web-applications that will combine the increasingly popularity of Internet communications with time saving efficiency to produce stronger customer relationships and lower operational costs.”

LHS Group

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