BH Telecom Upgrades Its BSS

TORONTO -- Redknee Solutions Inc. (TSX:RKN), a leading provider of business-critical billing and charging software and solutions for communications service providers, is pleased to announce BH Telecom, the largest operator in Bosnia and Herzegovina and an acquired customer, has signed a multi-million dollar deal to upgrade to the latest version of Redknee’s converged billing, charging, policy and customer care solution. With Redknee’s charge@once unified solution, BH Telecom will be equipped to accelerate its strategy to grow its 45 per cent share of the market. Redknee’s agile solution provides communications service providers (CSPs) with the flexibility and scalability to build customer loyalty, generate new revenue streams and increase market share.

With the Bosnia and Herzegovina mobile market evolving, competition intensifying and customer demand for innovative services increasing, BH Telecom will leverage Redknee’s charge@once unified platform to maintain its market lead, improve competitiveness and offer its subscribers a greater range of personalized and value-added services. In addition, Redknee’s real-time converged billing and charging solution is being installed in a replicated environment for geographic redundancy to deliver business continuity support. As part of the upgrade to charge@once unified, BH Telecom will utilize Redknee’s customer care solution to provide advanced support to its customer care agents, enabling them to quickly resolve subscriber issues and market new incentives and promotions to attract customers.

Redknee Inc. (Toronto TSX: RKN)