ST LOUIS -- Amdocs (NYSE: DOX), the leading provider of customer experience systems and services, and Vodafone, one of the world’s largest mobile communications companies, today announced they have signed a five-year global managed services agreement for Vodafone’s customer care and billing domain based on Amdocs software applications.
For customer care and billing based on Amdocs software applications, Vodafone selected Amdocs ‒ a global domain leader in communications software and IT services – to be the managed services provider to deliver application development, operations and maintenance services.
As part of this strategic agreement, Amdocs will establish a dedicated Shared Service and Development Centre for Vodafone and this centre will start with servicing Vodafone’s local markets in Germany, UK and the Netherlands.
Amdocs Ltd.