IGlass and QoVox announced a strategic partnership to integrate the QoVox Network Assurance System with iGlass's Status Monitoring service

November 16, 2005

2 Min Read

APEX, N.C., and RALEIGH, N.C. -- iGLASS Networks and QoVox Corporation, a wholly owned subsidiary of Datameg Corporation (OTCBB:DTMG), today announced a strategic partnership to integrate the QoVox Network Assurance System (NAS-6131) with the iGLASS Status Monitoring service and to jointly define and develop applications that will continue to create a "best in class" VoIP QoS product offering.

Initially targeted toward Cable and Telco VoIP deployments, the combination of the QoVox Network Assurance System with the iGLASS Status Monitoring service will enable VoIP providers to routinely test call quality, ensure call connectivity and proactively detect and identify failures within the cable and telco networks.

The deployment of new IP-based network services, like VoIP, can be problematic. A major issue for service providers is maintaining high-quality services while minimizing the need to dispatch technicians to investigate and troubleshoot problems, commonly called "a truck roll," an often costly proposition. Therefore, service providers need a VoIP monitoring solution that enables them to continually, and actively, measure and monitor their networks. They seek to proactively identify and fix problems without having to send technicians. With the joint iGLASS and QoVox solution, service providers can now characterize the performance of their voice services and proactively identify and isolate problems.

"Service providers look for three things in a VoIP monitoring solution: detection, troubleshooting along with trending and optimization analysis. Together, these capabilities enable carriers to learn to resolve and prevent problems - preferably before the customer discovers their telephone service is not working," said Jessy Cavazos, Manager of the Communications Test & Measurement program at Frost & Sullivan. "Service providers will embrace a VoIP monitoring solution that replaces expensive truck rolls with the ability to identify problems with VoIP services without sending technicians to the site. QoVox's new partnership with iGLASS targets all of these demands effectively."

iGlass Networks

QoVox Corp.

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