Synergy Enterprise Voice Equipment Reports released: Avaya claims market leadership from Alcatel-Lucent in Western Europe

December 10, 2007

1 Min Read

RENO, Nev. -- Synergy Research Group and Current Analysis today announced the availability of the Synergy Q3 2007 Enterprise Voice Equipment Market Share reports for the U.S. and Western Europe regions.

Enterprise telephony equipment sales in the third quarter of 2007 were marked by healthy double-digit growth from Avaya, Cisco, and Nortel in both the U.S. and Western Europe. Avaya posted the strongest U.S. sequential revenue growth at 41%, however this was not enough to take back the #1 position from Cisco. Nortel managed to maintain their U.S. market share position, and posted a slight quarterly gain in Western Europe.

Alcatel-Lucent for the first time lost its #1 position to Avaya in Western Europe, as it shed 4.5 market share points. Cisco moved up the ranks reaching its highest market share to date in Western Europe, and doubling its share position in less than 3 years.

"Despite soft GDP growth in both the U.S. and Western Europe, we witnessed a strong sales uptick for enterprise voice equipment in both regions," said Ryan Olsen, Senior Analyst at Synergy Research Group. "Other than major leadership shifts, we also noted a robust SMB market, highlighted by impressive revenue growth performances of Vertical, ShoreTel, and Toshiba."

Synergy Research Group Inc.

Avaya Inc.

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