VoIP Systems

Acme Packet Breaks Through

Let's give Acme Packet Inc. (Nasdaq: APKT) a hand. The Burlington, Mass.-based tech vendor, which designs something called session border controllers (SBCs) for VOIP providers, has finally cracked the notorious cable cone of silence.

Acme Packet just announced that Charter Communications Inc. is deploying the vendor's Net-Net line of SBC hardware and software as part of the MSO's nationwide rollout of IP phone service. Charter, the third largest cable operator in the land, is using the equipment to hook up to application service providers (ASPs) so that it can offer interactive IP services while still keeping its network safe and secure.

Like many new cable tech suppliers, Acme Packet claims that it actually has a number of sizable MSO customers. In fact, the company boasts that it now works with at least seven of the top 10 cable operators in the U.S.

Yet, because of the usual MSO sensitivities about giving out any vendor or product information for "competitive reasons," Acme Packet has never been able to say which seven leading MSOs it's been helping. So, like many equipment and software providers toiling in the cable industry, it's never been able to back up its claims to fame.

Well, now the company can finally start doing so. Maybe the other six MSOs that Acme Packet claims to serve will also come around someday, if not before the end of the decade.

— Alan Breznick, Site Editor, Cable Digital News

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