PARIS -- Alcatel-Lucent (Euronext Paris and NYSE: ALU) announced that TELUS (TSX: T, T.A; NYSE: TU) has selected ReachView Technologies, an Alcatel-Lucent company, to deploy IBM Tivoli Netcool software into its network to deliver superior service and value to its customers while positioning the company for long-term growth. With this deployment, TELUS becomes Alcatel-Lucent's 100th customer for the Netcool software.

This Next Generation Service Management project enables TELUS to further consolidate its service assurance architecture to better manage the customer experience. The enhanced capabilities directed to customer service management across national service offerings including data, IP, and voice, ultimately contribute to more rapid deployment of product offerings with greater reliability.

"TELUS is constantly seeking advantage from advances in network technology, reliability and cost effectiveness. We selected ReachView/Alcatel-Lucent as system integrator because of their demonstrated track record of supporting transitions to Netcool and knowledge of service assurance processes," said Fraser Pajak, vice president National Network Assurance for TELUS. "We are leveraging the experience of their team to drive process improvements and expedite our implementation. The work performed by their engineers and consultants has been of consistently high quality."

Alcatel-Lucent (NYSE: ALU)