Good Hooks Into Lotus
The new version of Good's messaging service will be available in July. Accompanying today's news is a brand change: Good has scrapped the GoodLinks moniker it has long used for its mobile email product and is now using "Good Mobile Messaging" as the umbrella name for its different versions.
The entry into the Lotus market gives Good, which has long looked for ways to gain on the dominant BlackBerry mobile email service, a shot at the 125 million or so users of Lotus Notes, the messaging and organizing program that runs on the Domino platform.
"As we looked at those [Lotus Notes] users we saw it as potentially an underserved market," says Sue Forbes, vice president and general manager of Good's IBM business unit. "Most of them are on BlackBerry devices, but now they're looking at a plethora of new and very intriguing new devices, from the Q, to the Nokia E-series, to the Treo 700 w and p, to the upcoming HP devices. There's this vast array of new devices that enterprises want to get up and running on."
"We see this as huge," says Shawne Robinson, senior mobile and wireless device product manager for IBM. "We welcome Good Technology into that ecosystem, and we think this will meet the needs of our installed base differently than RIM does."
Good has been in trials of a beta version of the service with several large enterprises including medical equipment maker Biotronik and New York Life Insurance Co. "Good Mobile Messaging performed well during our tests," said Scott Speaker, assistant vice president of architecture at New York Life, in a statement. "We were pleased with the product's ease of installation, security, reliability, over-the-air provisioning and management, and rich user experience."
The Good-IBM hookup is a direct outgrowth of last summer's acquisition of JP Mobile, which brought Good an engineering team (based in Hyderabad, India) with particular expertise in the Domino space. It also follows last summer's release of Notes Domino 7.0, which includes a powerful feature set for enabling Web services for mobile devices. That, says Robinson, will extend the capabilities of mobile devices beyond remote email access to a rich array of applications.
"Now you can quite easily extend the Domino applications to mobile devices, Robinson adds. "It all starts with messaging, but then as the market and the customer needs mature over time, ultimately you get into the application space, and then you're moving toward leveraging the full capabilities of Domino on the mobile device."
Pricing for the new service will match the prices for Good's service for Microsoft Exchange: $1500 for the server, a one-time access license of $99 per user (with substantial volume discounts), plus a carrier data plan, which generally run $40 to $45 for unlimited access to email.
— Richard Martin, Senior Editor, Unstrung