ConceptWave adds catalog management functionality to its Order Care suite

May 16, 2005

1 Min Read

NICE, France -- ConceptWave Software Inc., a leading provider of order management solutions, today announced the launch of its Catalog Management product as part of the ConceptWave Order Care® suite.

The ConceptWave(TM) Catalog Management product creates a foundation for adding and modifying products in a Communications Service Provider's (CSP) systems environment with minimal IT expertise. Catalog Management offers a repository enabling CSPs to define, bundle, price and retire their offerings as well as having the ability to rapidly create new and customizable service offerings. This results in reduced development costs and quicker time to market.

"Our customers were telling us that CRM-based approaches and biller-based approaches to product catalogs have their place, but were not meeting all their needs," said Zarar Rana, President and CEO of ConceptWave. "They needed a solution that effectively dealt with the complexities of their order handling operation," added Mr. Rana.

"Communications Services Providers are increasingly looking for an end-to-end order management solution from a single vendor rather than using many vendors in a piecemeal approach," said Sanjay Mewada, Vice-President, Yankee Group. "A carrier grade order management solution bundled with cataloging capability will go a long way in meeting the single source needs of the service providers."

"A key challenge facing our customers is to bridge their commercial orders with the technical fulfillment aspects of their operations," said Mr. Rana. "The Catalog Management functionality allows our customers to more elegantly handle the back-office challenges that are created when they launch offers like cross-product bundles."

ConceptWave Software Inc.

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