x
Optical/IP

AT&T to Launch Residential VOIP

U.S. consumers: Prepare for a voice-over-IP service flood in 2004. AT&T Corp. (NYSE: T) is to launch residential VOIP services in the first quarter of 2004 and ramp up its packetized voice offerings to its corporate customers (see AT&T Makes VOIP Plans).

CEO Dave Dorman will flesh out the carrier's plans at Credit Suisse First Boston Corp.'s Media and Telecom Conference in New York today.

AT&T will kick off its residential push in the first quarter of the year in select metropolitan markets. The operator is currently upgrading its network on the West Coast and is due to complete this work in the first quarter. When that upgrade is complete, the carrier says it will be able to launch VOIP services in the top 100 markets in the U.S.

Dorman has put Cathy Martine, currently a senior VP in the consumer division, in charge of the strategy. She has overseen an employee VOIP trial and several consumer trials AT&T has undertaken in the past few months, during which consumers were offered unlimited local and long-distance services. AT&T says the success of the trials has resulted in today's more expansive announcement.

AT&T's news follows in the wake of announcements from Time Warner Telecom Inc. (Nasdaq: TWTC) and Qwest Communications International Inc. (NYSE: Q), and come as VOIP service specialist Vonage Holdings Corp. ramps up its expansion plans. In addition to Qwest's residential push, the RBOCs are also taking VOIP to the small business market in 2004. (See Time Warner Delivers Phone Service, Qwest Jumps Into VOIP Hotbed, Vonage Raises $35M, and RBOC VOIP Coming in 2004.)

All these announcements come as the Federal Communications Commission (FCC) ponders how it should deal with the regulation of VOIP; as VOIP traffic continues to grow, albeit at a slower pace; and as Europe catches the bug. (See FCC's Powell: Let VOIP Be, Study Says VOIP Traffic Growth Slowing, and BT Gets Aggressive With VOIP.)

VOIP calling can be attractive because of its price, and proponents say the quality of calls, though not perfect, is improving. Those trying international VOIP calls tend to have more troubles with call quality and, unlike traditional voice service, VOIP service isn't available when there is an electricity outage.

— Ray Le Maistre, International Editor, Boardwatch

Page 1 / 2   >   >>
unet 12/4/2012 | 11:11:02 PM
re: AT&T to Launch Residential VOIP Sprint, Time Warner, AT&T have announced VoIP plans - does it any body if they have their own platforms or they outsource to companies such as Z-Tel. For usre, in the past Sprint was a customer of Z-Tel. I am not sure their recent announcement of VoIP availability in certain markets is tied to Z-Tel as well. As for Time Warner, AT&T, and MCI - any idea how they do it? and if they have their own UNE-P platforms, any idea who are their equipment vendors?
unet 12/4/2012 | 11:11:01 PM
re: AT&T to Launch Residential VOIP Sprint, Time Warner, AT&T, Verizon, Quest have announced VoIP plans - does any body know if they have their own UNI-P platforms, and if they do who are their equipment suppliers.

Do they outsource to companies such as Z-Tel. For sure, in the past Sprint was a customer of Z-Tel. I am not sure their recent announcement of VoIP availability in certain markets is tied to Z-Tel as well.
eyesright 12/4/2012 | 11:11:00 PM
re: AT&T to Launch Residential VOIP Sylantro Systems is the big winner.
BobbyMax 12/4/2012 | 11:10:58 PM
re: AT&T to Launch Residential VOIP Mr. Doorman has not carefully analyzed the revenue gains from VoIP services. He is moving in different directions instead of focusing on the core business of the company. For AT&T, Wireless services should be the most important thing. But it is not receiving the attention it deserves.

AT&T is still overstaffed but AT&T is not taking steps to correct the situation. Qwest is the worst example for AT&T to follow. I am also not convinced that AT&T will survive the harsh business reality. AT&T does not invite customers to provide any feedback on the quality of service.
VoIP is not yet ready for commercial deployment. Busineess and residential customers will not maintain two distinct connections: VOIP and regular circuit switched connections.
optical_man 12/4/2012 | 11:10:53 PM
re: AT&T to Launch Residential VOIP bobbymax,
Christmas at your house must be a REAL joy.

"this tree will not induce any holiday spirit, it is lacking in any value add to the holiday."

"Mr. Claus will not produce the desired effect needed to make Christmas a reality this year, or any year."

"new years eve will never be sufficient to overcome the shortcomings of the previous year, or be enough to guarantee the success of any business next year"

Oh, the fun you must have when the In-Laws are in town.

Ho-Ho-Ho
sgan201 12/4/2012 | 11:10:51 PM
re: AT&T to Launch Residential VOIP Hi Bobby,
AT&T Wireless and AT&T are two separate companies.. AT&T cannot focus on wireless since it does not do wireless.. A minor problem in you thinking..

Dreamer
mu-law 12/4/2012 | 11:10:50 PM
re: AT&T to Launch Residential VOIP "Sylantro Systems is the big winner."

Awwww... you're kidding. Big winner of what?

A commodity residential voip service barely has room for a network-side call agent in its cost structure, much less a line-side IP Centrex app server. What the heck would Sylantro do in these applications?

Passenger 12/4/2012 | 11:10:49 PM
re: AT&T to Launch Residential VOIP Bobby Max,

You know so much about staffing why don't you become a staffing consultant?
Inaxs 12/4/2012 | 11:10:48 PM
re: AT&T to Launch Residential VOIP Didn't see any evidence on Sylantro's website that they are involved with the AT&T VoIP announcement yesterday. Sylantro's niche is in IP Centrex meaning that their product (which is really S/W) targets business not residential customers.

But even if it is Sylantro, then my hat's off to them. Also compliments to AT&T for taking the VoIP plunge. Love this VoIP stuff. It is where the future is heading for voice and naysayers must just be somehow deluding themselves.

So whoever else knows some more details on just who is providing what for AT&T, then please speak up in this forum.

Inaxs
newbee2002 12/4/2012 | 11:10:43 PM
re: AT&T to Launch Residential VOIP This time it will be a lot more of them since the voice part costs the CLECs virtually NOTHING. It will be fun to watch.
Page 1 / 2   >   >>
HOME
Sign In
SEARCH
CLOSE
MORE
CLOSE