IBM's Watson Tracking IoT, Fighting Twitter Trolls

Mitch Wagner
3/23/2017

IBM is hooking up with partners to give Watson more work. Watson is working with AT&T for Internet of Things analytics, and with Twitter to fight online bullying.

With AT&T Inc. (NYSE: T), IBM Corp. (NYSE: IBM) is building a new IoT analytics solution, combining AT&T IoT connectivity and IBM Cloud to improve enterprise ability to quickly analyze industrial IoT data and improve business operations. My colleague Kelsey Kusterer Ziser has the lowdown: AT&T & IBM Partner for New IoT Analytics Tech.

Photo: Clockready (Own work) [CC BY-SA 3.0 or GFDL], via Wikimedia Commons
Photo: Clockready (Own work) [CC BY-SA 3.0 or GFDL], via Wikimedia Commons

Additionally, Twitter Inc. is using Watson to identify online abuse, according to Geof Wheelwright on GeekWire. The social media platform said in a blog post this month that it's identifying abusive behavior before it's been reported.

"We're starting just now to partner with the Watson team. Watson is really good at understanding nuances in language and intention," Chris Moody, Twitter vice president of data strategy, said at IBM's InterConnect conference this week. "What we want to do is be able to identify abuse patterns early and stop this behavior before it starts."

Related posts:

— Mitch Wagner Follow me on Twitter Visit my LinkedIn profile Visit my blog Friend me on Facebook Editor, Enterprise Cloud News

(14)  | 
Comment  | 
Print  | 
Related Stories
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
Page 1 / 2   >   >>
maryam@impact
[email protected]
3/31/2017 | 1:09:14 PM
Re: Hope Watson is deployed more extensively
Linked in is adding the personal touch to increase messaging which tends to be very job specific. Increase usage = increased ad revenue and increased fees for premium users!
ak22
ak22
3/31/2017 | 12:35:23 PM
Re: Hope Watson is deployed more extensively
Really! I suppose that's not hugely surprising, although I was hoping things would've improved more under Microsoft. It's also interesting how LinkedIn appears to be turning itself into more of a conventional social media network in some areas, with people sharing more personal updates and it prompting you to wish people a happy birthday etc.
maryam@impact
[email protected]
3/30/2017 | 11:07:50 AM
Re: Hope Watson is deployed more extensively
Linked in often provides better service to paid users and poor service to unpaid users. Sad, but they are going to their revenue base first. They tend to make changes and create work for their users with little notice, since they have little competition they are taking certain liberties with users.
ak22
ak22
3/30/2017 | 2:49:28 AM
Re: Hope Watson is deployed more extensively
LinkedIn is the social media network I've had the worst experience with though, for months i couldn't even get a response. They've improved slightly now but still aren't great.
maryam@impact
[email protected]
3/29/2017 | 12:01:49 PM
Re: Hope Watson is deployed more extensively
Eventually, though Twitter will use its users and it will impact the ad revenue. If they don't address the driver of their ad dollars, it will catch up with them from a competitive position.
Mitch Wagner
Mitch Wagner
3/28/2017 | 5:08:14 PM
Re: Hope Watson is deployed more extensively
Twitter has lousy customer service because its users are not customers. Advertisers are its customers. 
Mitch Wagner
Mitch Wagner
3/28/2017 | 5:07:34 PM
Re: Hope Watson is deployed more extensively
Yup. All that abuse makes the brand toxic. 
ak22
ak22
3/28/2017 | 2:27:52 PM
Re: Hope Watson is deployed more extensively
I've had similarly disappointing experiences with Twitter's custome service in the past. Still, this just marks the beginning of how AI can be used to discourage undesirable behavior on the internet - in ways a lot more significant than cutting down on abuse and trolling. For instance, AI can help search engines identify and eliminate child pornography from the internet.
maryam@impact
[email protected]
3/28/2017 | 1:43:42 PM
Re: Hope Watson is deployed more extensively
Time will tell, in the news, today is the issue around major corporate ads appearing on inappropriate pages on Youtube, Facebook, etc. hopefully, Watson will be smart enough to identify these situations as well.  My Twitter account was also hacked, and I got no response at all from Twitter. There is still much to do in securing our identity online.
kq4ym
kq4ym
3/28/2017 | 9:45:41 AM
Re: Hope Watson is deployed more extensively
It would seem to be a good mix as noted that "Watson is really good at understanding nuances in language and intention." Remember the game show where Watson shined brightly at answering quiz questions? It would seem a natural then that common abusive tweets could be understood as well, and who knows, maybe even "false" news?
Page 1 / 2   >   >>
More Blogs from Wagner’s Ring
Cisco's collaboration boss Amy Chang sits down with Light Reading's Mitch Wagner to share stories about videoconferencing facepalm moments and discuss Cisco's collaboration vision in this mini-episode of the Light Reading podcast.
We're packing our bags for Dallas, for our cleverly named Network Virtualization and SDN Americas conference, but first we sat down to talk about NV, SDN and our favorite travel snack.
Will Apple's new iPhone 11 grow telco profits? Will Apple TV+ compete in a crowded OTT market? And why does everybody have fabulous hair in an Apple TV+ series where civilization has collapsed because everybody in the world is blind?
After years of defending itself against US spying accusations, Huawei claims the US government is spying on it.
The satellite network operator is looking to the Open Networking Automaton Platform (ONAP) to automate connecting its space-based network with terrestrial operators.
Featured Video
Upcoming Live Events
March 16-18, 2020, Embassy Suites, Denver, Colorado
May 18-20, 2020, Irving Convention Center, Dallas, TX
All Upcoming Live Events