& cplSiteName &

Arris Builds Cloud Platform for Next Decade

Mitch Wagner

Arris is laying the groundwork for a cloud infrastructure rugged enough to support the company for the next ten to 15 years.

"What we want to do is to make sure our operational backbone just runs, and focus our attention on customers," Phil Baldock, Arris Group Inc. (Nasdaq: ARRS) senior vice president and chief information officer, tells Enterprise Cloud News.

He adds, "And let's make IT more exciting. We don't spend enough time focused on future technology and taking the leadership position."

Arris is a $6.8 billion telecommunications equipment manufacturer incorporated in England and Wales that provides cable operators and telcos with high-speed data, video and telephony systems for homes and businesses. It's now the biggest player in that industry, having eclipsed Cisco Systems Inc. (Nasdaq: CSCO).

Like many companies, Arris has grown through acquisitions, most recently acquiring Ruckus wireless networking in December. (See Arris Reels in Ruckus – Why I Like This Deal.)

As part of the company's drive to transform IT, Arris is transitioning from a 15-year-old Oracle Corp. (Nasdaq: ORCL) 11i on-premises installation -- acquired when the company bought Motorola Home from Google -- to instead run its business on Oracle Cloud Applications. All told, Arris is moving 100 applications to the cloud. (See Arris Secures Motorola Home.)

Arris sponsored the No. 19 stock car that won the 2016 NASCAR Xfinity Series Championship, driven by Daniel Suarez. Photo by Royalbroil (Own work) [CC BY-SA 4.0], via Wikimedia Commons
Arris sponsored the No. 19 stock car that won the 2016 NASCAR Xfinity Series Championship, driven by Daniel Suárez. Photo by Royalbroil (Own work) [CC BY-SA 4.0], via Wikimedia Commons

Keep up with the latest enterprise cloud news and insights. Sign up for the weekly Enterprise Cloud News newsletter.

"We are taking our back office, which has been untouched and unloved for 15 years, to the forefront of technology," Baldock says.

The decision to stay with Oracle "was a slam-dunk," Baldock says. "We've got a lot of talented IT people who understand Oracle."

Arris is implementing Oracle Financial Management, Supply Chain Management, Human Capital Management (HCM Solutions), Procurement Cloud and CPQ Cloud configure price quote software.

To make the transition, Arris is going through an iterative design process, as opposed to previous waterfall-based design. Arris prototyped its cloud applications this quarter, with another prototype phase scheduled for the first quarter next year, and production rollouts scheduled to begin in the second quarter and continuing through mid-2019.

"This is a 10- or 15-year decision for us," Baldock says. "We have to get it right now."

The transition isn't so much a technology problem as it is a business process problem, Baldock says. "The biggest challenge is not technology -- it's change management, bringing staff along the journey."

Arris is looking to Oracle's cloud-based supply chain tools to drive down costs. Arris currently spends $5 billion to $6 billion a year on cost of sales.

A major reason for the shift to cloud for Arris is to force itself to continue innovating on IT. With on-premises software, when an upgrade comes out, "you get your Oracle CD and it goes in a dusty cupboard." With cloud, the vendor updates the software in its data centers, and those come to you automatically. "It's like you're getting on the Oracle bus and you're forced into an upgrade cycle," Baldock says. "It forces a certain rigor on us." With Arris's existing on-premises software, the company was so far out of sync with the standard that it had to spend millions on value-added services just to catch up.

Before deciding to go to the cloud, Arris planned to update to Oracle R12. But then it would have had to face another upgrade in five years. The cloud is a longer-term investment.

As part of the transition, Arris wants to extend Oracle to such major customers as Verizon Communications Inc. (NYSE: VZ) and Comcast Corp. (Nasdaq: CMCSA, CMCSK) "What we really want to do is build connections to customers, where they can have an Amazon-like experience," Baldock says. Arris would provide visibility into the order in process, warranties, service chain and analytics.

Related posts:

— Mitch Wagner Follow me on Twitter Visit my LinkedIn profile Visit my blog Follow me on Facebook Editor, Enterprise Cloud News

(0)  | 
Comment  | 
Print  | 
Newest First  |  Oldest First  |  Threaded View        ADD A COMMENT
More Blogs from Wagner’s Ring
SD-WAN is about more than saving money – it also provides application delivery, insights and reliability. Find out more in this podcast sponsored by Citrix.
Platform is designed to enable enterprises to build big data analytics apps that move easily between public and private clouds.
Buying Evident.io extends Palo Alto's portfolio with API-based security capabilities and compliance automation.
Google wants to win the hearts of enterprise IT for Chrome OS on the desktop, but it has a long way to go.
IBM Cloud gets a security and Kubernetes performance boost.
Featured Video
From The Founder
Light Reading founder Steve Saunders talks with VMware's Shekar Ayyar, who explains why cloud architectures are becoming more distributed, what that means for workloads, and why telcos can still be significant cloud services players.
Flash Poll
Upcoming Live Events
May 14-16, 2018, Austin Convention Center
May 14, 2018, Brazos Hall, Austin, Texas
September 24-26, 2018, Westin Westminster, Denver
October 9, 2018, The Westin Times Square, New York
October 23, 2018, Georgia World Congress Centre, Atlanta, GA
November 7-8, 2018, London, United Kingdom
November 8, 2018, The Montcalm by Marble Arch, London
November 15, 2018, The Westin Times Square, New York
December 4-6, 2018, Lisbon, Portugal
All Upcoming Live Events
Hot Topics
I'm Back for the Future of Communications
Phil Harvey, US News Editor, 4/20/2018
Verizon: Lack of Interoperability, Consistency Slows Automation
Carol Wilson, Editor-at-large, 4/18/2018
AT&T Exec Dishes That He's Not So Hot on Rival-Partner Comcast
Mari Silbey, Senior Editor, Cable/Video, 4/19/2018
Facebook Hearings Were the TIP of the Data Iceberg
Dan Jones, Mobile Editor, 4/20/2018
Pay-for-Play Is a Sticking Point in Congress
Mari Silbey, Senior Editor, Cable/Video, 4/18/2018
Live Digital Audio

A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.

Like Us on Facebook
Twitter Feed