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Google G Suite AI Talks With Your Colleagues So You Don't Have To

Mitch Wagner
7/24/2018
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SAN FRANCISCO -- Google Next 2018 -- Sure, you hate your co-workers. Who wouldn't hate those guys? Now, with new AI enhancements to Google's G Suite, you can spend less time communicating with them and more time seething with resentment.

At the company's annual conference Tuesday, Google (Nasdaq: GOOG) added Smart Reply to Google Hangouts. Smart Reply, previously available in GMail, suggests most likely responses to messages, such as "Oh! Good idea" "I don't think so" and "If you keep stealing my salad dressing from the breakroom refrigerator I will stab you in the eye with a spork." (I made up one of those.)

"The proposed responses are casual enough for chat and yet appropriate in a workplace," Google says in a blog post announcing the new capabilities Tuesday.

Image by Someecards
Image by Someecards


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Smart Compose enhances GMail by autocompleting your emails, filling in greetings, sign offs, common phrases and personalized information like your office or home address. "And best of all, it will get smarter with time -- for example, learning how you prefer to greet certain people in emails to ensure that when you use Smart Compose you sound like yourself," Google says.

Also, Google Docs gets grammar suggestions, where the AI spots common grammar errors and suggests corrections on the fly.

Additionally, Google enhanced G Suite security and regulatory compliance, with an investigation tool to help admins troubleshoot attacks as they happen, as well as data regions, to allow admins to control the geographic area where their data is located.

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— Mitch Wagner Follow me on Twitter Visit my LinkedIn profile Visit me on Tumblr Follow me on Facebook Executive Editor, Light Reading

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kq4ym
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kq4ym,
User Rank: Light Sabre
8/7/2018 | 8:15:23 AM
Re: Great & awful
One might well wonder about automated messaging and the effect it may have on personal empathy in the workplace or now even towards one's best friends. Listening actively to what others say seems to be an important part of allowing others to "be heard" and automating replies would do nothing towards that human need. It will be interesting to watch this development and how social scientists may reflect on it.
Phil_Britt
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Phil_Britt,
User Rank: Light Sabre
7/28/2018 | 12:54:36 PM
Some Time Saving Good
Automating some messages is likely good -- as would the automation of some meetings. But too much automation means the interactions that should exist go away as well as the bothersome stuff.
Phil_Britt
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Phil_Britt,
User Rank: Light Sabre
7/28/2018 | 12:54:34 PM
Some Time Saving Good
Automating some messages is likely good -- as would the automation of some meetings. But too much automation means the interactions that should exist go away as well as the bothersome stuff.
Phil_Britt
50%
50%
Phil_Britt,
User Rank: Light Sabre
7/28/2018 | 12:54:31 PM
Some Time Saving Good
Automating some messages is likely good -- as would the automation of some meetings. But too much automation means the interactions that should exist go away as well as the bothersome stuff.
James_B_Crawshaw
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James_B_Crawshaw,
User Rank: Blogger
7/25/2018 | 6:33:31 AM
Great article Mitch!
<This comment was auto-generated by G Suite> 
R Clark
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R Clark,
User Rank: Blogger
7/25/2018 | 1:06:14 AM
Great & awful
Everything about AI is great and terrible at the same time.
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