SheerID pitches verification alternative as ACP nears its demise

SheerID has launched an instant verification platform for low-income households for telecom carriers. #pressrelease

April 4, 2024

2 Min Read

SheerID, the global leader in identity verification for commerce, today announced the availability of its instant verification solution for low-income households for telecom carriers. Already in use by brands such as Walmart - in support of the company's Walmart+ Assist program - SheerID's verification solution provides an easy way for companies to verify households who qualify for government assistance programs.

With the federal government ending funding of the Affordable Connectivity Program (ACP) this month, SheerID's verification solution provides a means for carriers to continue reduced rate pricing and promotions to families who need extra financial support. In addition, it allows Telcos to pursue continued federal funding through programs such as the broadband equity and deployment (BEAD) program. 

Since the creation of ACP, carriers could count on the government to verify which of their customers are on government assistance and thus eligible for special discounts on their products and services. Now that ACP is being discontinued, telcos can no longer seamlessly verify and serve millions of customers who qualify for reduced rate programs. The end of ACP also represents the loss of government subsidies for rural broadband deployment. Providing low-cost plans to verified low-income customers is an efficient and effective way to ensure digital equity.

How SheerID verifies customers who qualify for government assistance

SheerID uses authoritative data sources to verify if someone meets the income eligibility guidelines for SNAP. In addition, SheerID can verify if someone is enrolled in a government assistance program like WIC, Medicaid, SSI, TANF, TTANF, NSLP and LIHEAP through document review. Once SheerID verifies the individual through its seamless white-label verification experience on the Telco's website, the carrier can offer needed reduced-rate plans and other promotions such as discounts on refurbished phones to customers.

Read the full press release here.


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