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Analysis of the shifts in customer engagement strategies being undertaken by communications service providers.
By Ray Le Maistre, Editor-in-Chief, 2/19/2018
Ever keen to benefit from the operational and financial efficiencies that come from telco cloud deployments, Telefónica's wholesale business unit has added ...
By Kelsey Kusterer Ziser, Editor, 2/16/2018
T-Mobile is accelerating automation of its customer service operations by deploying Tupl's Automated Customer Care Resolution (ACCR) tool, which utilizes artificial ...
By Eryn Leavens, Special Features & Copy Editor, 2/16/2018
This week in our WiCipedia roundup: Another tech conference, another inappropriate after-party; views on math affect performance; equal pay schmequal pay; and more.
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By Carol Wilson, Editor-at-large, 2/15/2018
Automation of "products, processes and systems" is at the core of CenturyLink's future as it focuses on better customer experience and advanced network products, the ...
By Kelsey Kusterer Ziser, Editor, 2/14/2018
Communications and digital service provider GCI is deploying a new SD-WAN platform, CloudFlex SD-WAN, which is now available to its 14,000 business customers in ...
By Carol Wilson, Editor-at-large, 2/14/2018
Windstream today launched two new service brands with which it plans to become a more aggressive competitor in the business market space, particularly taking on its ...
By Carol Wilson, Editor-at-large, 2/13/2018
Telia Carrier and Pilot, a US metro fiber provider, today announced a partnership that will let the latter continue to try to disrupt some of the most competitive ...
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By Eryn Leavens, Special Features & Copy Editor, 2/9/2018
This week in our WiCipedia roundup: SheHacks hosts largest female hackathon in world; the birth of diversity data; wear your geek on your sleeve; and more.
By Kelsey Kusterer Ziser, Editor, 2/2/2018
Orange Business Services is acquiring healthcare software company Enovacom to provide new services to healthcare institutions undergoing digital transformations.
By Eryn Leavens, Special Features & Copy Editor, 2/2/2018
This week in our WiCipedia roundup: Federal IT needs women; CEOs under spotlight for views on diversity; "perceived gender bias" in schools; and more.
By Alan Breznick, Cable/Video Practice Leader, Light Reading, 2/1/2018
Despite increasingly hefty subscriber losses for its satellite TV and IPTV services, AT&T remains strongly committed to video and intends to proceed with an ...
By Sarah Thomas, Director, Women in Comms, 1/29/2018
Dr. Alicia Abella has spent more than 20 years conducting research on technologies ranging from the cloud to big data analytics and, as vice president of Advanced ...
By Eryn Leavens, Special Features & Copy Editor, 1/26/2018
This week in our WiCipedia roundup: The second Women's March brought out hundreds of thousands of women and some pretty great signs; Finnish telecom boss puts foot ...
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Enterprise Cloud News
Amazon Launches Repository for Open Source Serverless Code
Mitch Wagner, Editor, Enterprise Cloud, 2/22/2018
Users and developers can share code for machine learning, image processing, ...
Google Launches Global IoT Connectivity
Mitch Wagner, Editor, Enterprise Cloud, 2/22/2018
Cloud IoT Core, a managed service to help enterprises connect up millions of ...
Telco Transformation
Deutsche Telekom Demos 5G Interop in Germany
Sarah Thomas, Director, Women in Comms, 2/22/2018
Along with partners Huawei and Intel, Deutsche Telekom has proven out 5G ...
Hey Watson: Vodafone Makes First 5G Call
Sarah Thomas, Director, Women in Comms, 2/21/2018
Using Huawei's Radio Access Network equipment, Vodafone made the first 5G call in ...
Telecom Innovators Video Showcase
Prime Reading
Light Reading's 2017 Survey of Women in Comms
Sarah Thomas , Director, Women in Comms , 9/18/2017
The results are in from Light Reading's first-of-its-kind survey, taking the ...
Calix Gambles on a Software-Defined Reboot
Carol Wilson , Editor-at-large , 6/28/2017
Having invested big bucks to become a software company, Calix seems poised for a ...
Evaluating Juniper's Cloud CPE Solution
Ray Le Maistre , Editor-in-Chief , 6/29/2016
Light Reading commissioned independent test lab EANTC to evaluate Juniper's Cloud ...
Hall of Fame 2016: The Candidates
, 4/13/2016
The Light Reading team has deliberated over this year's Hall of Fame candidates, ...
Awards
Intel Capital Diversity Fund
Know a female-led, communications-focused startup worthy of Intel's $125M Capital Diversity Fund?

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Faster-Than-Light Reading
Silence Like Diamonds – Finale: When in Rome
John Barnes , Author , 8/25/2015
Yip and Marcus find out who kidnapped them -- and why.
From The Founder
The world of virtualization is struggling to wrench itself away from the claws of vendor lock-in, which runs counter to everything that NFV stands for.
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March 20-22, 2018, Denver Marriott Tech Center
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May 14-16, 2018, Austin Convention Center
May 14, 2018, Brazos Hall, Austin, Texas
September 24-26, 2018, Westin Westminster, Denver
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November 15, 2018, The Westin Times Square, New York
December 4-6, 2018, Lisbon, Portugal
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CxO Spotlight - Executive Interviews
I got to visit Nortel in Ottawa only after-the-fact. It was 2011, and Ciena had long since completed its acquisition of the Metro Ethernet Networks group, arguably ...
Rajeev Suri's master plan is on the verge of paying off, if the telecom market would only cooperate.
Live Digital Audio

A CSP's digital transformation involves so much more than technology. Crucial – and often most challenging – is the cultural transformation that goes along with it. As Sigma's Chief Technology Officer, Catherine Michel has extensive experience with technology as she leads the company's entire product portfolio and strategy. But she's also no stranger to merging technology and culture, having taken a company — Tribold — from inception to acquisition (by Sigma in 2013), and she continues to advise service providers on how to drive their own transformations. This impressive female leader and vocal advocate for other women in the industry will join Women in Comms for a live radio show to discuss all things digital transformation, including the cultural transformation that goes along with it.

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Hot Topics
Will China React to Latest US Huawei, ZTE Slapdown?
Ray Le Maistre, Editor-in-Chief, 2/16/2018
21st Century Networking? Welcome to the Lock-In
Steve Saunders, Founder, Light Reading, 2/20/2018
Stakes Run High for Tivo in Comcast Suit
Mari Silbey, Senior Editor, Cable/Video, 2/20/2018
Liberty Global: Not So Fast on D3.1
Alan Breznick, Cable/Video Practice Leader, Light Reading, 2/20/2018
AT&T Reveals Initial 5G Cities
Dan Jones, Mobile Editor, 2/21/2018
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