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News & Views Most Popular For Cloud-Based Call Centers That Might Kill IVR, Press or Say 2 By Carol Wilson, Editor-at-large, 6/20/2018 Digital transformation won't soon end the common use of annoying interactive voice response (IVR) technology to provide customer service, but a new survey by ... Post a Comment \| Read (0) Matrixx VP Outlines Her Career-Making, Changing Skills By Sarah Thomas, Director, Women in Comms, 6/20/2018 Technology can be learned, but critical thinking, decision making and verbal communication are the career-making skills that are transferable and crucial in a digital transformation, says Jennifer Kyriakakis, Matrixx Software's co-founder and VP of marketing. Post a Comment \| Read (0) Mavenir's Billion-Dollar Blueprint By Ray Le Maistre, Editor-in-Chief, 6/18/2018 LONDON -- 5G World Summit -- With a hefty portion of the communications sector's messaging system market already under its belt, Mavenir is seeking to build its ... Post a Comment \| Read (4 comments) Latest Comment: merry.d But given the strength of the competition, does Mavenir have any chance of... Advertisement DOCSIS 3.1 Ramps Up in Europe By Alan Breznick, Cable/Video Practice Leader, Light Reading, 6/13/2018 COLOGNE, Germany -- ANGA COM -- Following in the gigabit footsteps of their North American counterparts, several major European cable operators are now deploying the ... Post a Comment \| Read (0) Why Ubiquitous Connectivity Matters By Francesco Venturini, Managing Director, Global Communications & Media Industries, Accenture, 6/11/2018 Over the past few months and even years, it has become the norm for business leaders to worry about the state of the communications industry and its future health. To ... Post a Comment \| Read (0) Tackling the Fiber & CEM Gaps By Alan Breznick, Cable/Video Practice Leader, Light Reading, 5/29/2018 Spectrum Enterprise chief Phil Meeks spells out how his cable unit is addressing the connectivity and customer experience needs of businesses. Post a Comment \| Read (0) BCE 2018 Keynote: CenturyLink's James Feger By Light Reading, 5/29/2018 CenturyLink's VP of Network Virtualization, James Feger, looks at how the shift towards a software-centric network model and the automation of manual processes is impacting network operations. Post a Comment \| Read (0) Advertisement Eurobites: Could BT Sell Its Mobile Masts to Fund FTTP? By Paul Rainford, Assistant Editor, Europe, 5/21/2018 Also in today's EMEA regional roundup: EE goes with Ericsson for subscriber analytics; du catches 5G fever; EU measures digital progress; Sky opens innovation center ... Post a Comment \| Read (1 Comment) Latest Comment: sainpiero Awesome insights Matrixx Founder: Divergent Career Paths Lead to the Top By Sarah Thomas, Director, Women in Comms, 5/21/2018 AUSTIN -- BIG Communications Event -- It's still a challenge to find women for leadership roles in Silicon Valley, according to Matrixx Software's Jennifer ... Post a Comment \| Read (1 Comment) Latest Comment: Kelsey Ziser Jennifer shared a lot of great advice and her thoughts on diplomacy seemed... Reliance Jio's BCE Keynote: A Disruptive Digital Transformation By Light Reading, 5/18/2018 At BCE 2018, Reliance Jio's president of Network, Global Strategy and Service Development, Mathew Oommen, describes how the operator has transformed the nature of mobile service delivery with its greenfield 4G network and, in doing so, changed the communications landscape in what is the second-biggest services market in the world. Post a Comment \| Read (0) Making Sense of Content Overload By Gary Miles, Chief Marketing Officer, Amdocs, 5/14/2018 It was back in 1996 when Bill Gates wrote his famous essay, "Content is King," saying, "Content is where I expect much of the real money will be made on the ... Post a Comment \| Read (0) Leading Lights 2018 Finalists: Outstanding Digital Enablement Vendor By Ray Le Maistre, Editor-in-Chief, 5/12/2018 Digital transformation is the bedrock of many telco strategies, which is why so many companies take great care and attention when entering the Outstanding Digital ... Post a Comment \| Read (0) Leading Lights 2018 Finalists: Company of the Year (Private) By Mitch Wagner, Executive Editor, Light Reading, 5/3/2018 Private companies enjoy freedom to focus on customer satisfaction and long-term results, not driven by the cruel quarterly cycles of equities markets. This year we're ... Post a Comment \| Read (0) Leading Lights 2018 Finalists: Most Innovative Cable/Video Product or Service By Alan Breznick, Cable/Video Practice Leader, Light Reading, 5/2/2018 As usual, it's no easy task selecting a winner in the "Most Innovative New Cable/Video Product or Service" area because there are so many worthy candidates, ... Post a Comment \| Read (0) 128 Technology Goes Zero-Touch By Carol Wilson, Editor-at-large, 4/16/2018 128 Technology today announced deals with a systems integrator and its white box provider intended to let managed service providers offer SD-WAN on an automated, ... Post a Comment \| Read (1 Comment) Latest Comment: Joe Stanganelli It'll be interesting to see where this leads 128. I've spoken to Klett (and... Eurobites: Telefónica Boards the 5G Bus By Paul Rainford, Assistant Editor, Europe, 4/11/2018 Also in today's EMEA regional roundup: EU officials raid Fox's London office; Nokia in talks with Google over airplane broadband sale; Orange Luxembourg goes with ... Post a Comment \| Read (2 comments) Latest Comment: PaulERainford Yes, you'll need to dig out the correct Bitcoin from the dusty corners of your... Telstra: Automating From the Network Up By Light Reading, 4/10/2018 Without having a full automated network, you're not going to realize the potential of digital transformation, explains Telstra's director of Global Platforms, Jim Fagan, at Light Reading's Automation Everywhere conference in Dallas. Post a Comment \| Read (0) Celcom SVP: Focus on Performance, Forget Gender By Gagandeep Kaur, Contributing Editor, 4/2/2018 With around 20 years of experience, Noora Mat Rifin, head of Monetization at Celcom Axiata Berhad, is a veteran of Malaysian telecom industry. Over the years she has ... Post a Comment \| Read (0) Eurobites: Telecom Italia Sets Fixed-Line Spin-Off in Motion By Paul Rainford, Assistant Editor, Europe, 3/28/2018 Also in today's EMEA regional roundup: Sky strikes fiber deal in Italy; Ofcom rules on ducts, poles and more; roaming subscriptions in the EU; Orange news. Post a Comment \| Read (0) Why Shaw's BlueSky TV Didn't 'Wipe Out' By Kelsey Kusterer Ziser, Editor, 3/27/2018 DENVER -- Cable Next Gen-Technologies & Strategies -- While the initial three months of Shaw's BlueSky TV deployment last January may have been rocky, Carol Santerre ... Post a Comment \| Read (0) More Stories \| News & Views Archive News & Views Archive Virtuapedia Indexes The Future of Virtualization Index project provides CSPs with a clear and concise set of benchmarks to measure their progress in the migration to virtualized networks using a series of surveys involving more than three dozen of the world's most important CSPs. Message Boards merry.d, 6/22/2018 4:16:21 AM Mavenir's Billion-Dollar Blueprint Re: Re: You can almost see the $500 Million in additional revenue But given the strength of the competition, does Mavenir have any chance of making an impact with its virtualized mobile network proposition, especially in a market that is so dominated by influential and powerful incumbent... jimmy666, 6/21/2018 1:34:57 PM Mavenir's Billion-Dollar Blueprint Re: Mavenir and the dazzling Blueprint The post is incredible in its newness and the beautiful style in which it is composed. An amazing story indeed! I am absolutely glad to reach your website once again from my own laptop. My system was down for at... James_B_Crawshaw, 6/18/2018 12:00:01 PM Mavenir's Billion-Dollar Blueprint Re: Two nations divided by a common language all mouth and no trousers = all hat and no cattle sarcher60555, 6/18/2018 11:55:17 AM Mavenir's Billion-Dollar Blueprint Re: You can almost see the $500 Million in additional revenue "Brown says Mavenir will focus on developing a software-based baseband capability that will run on white box hardware and then team up with radio-head developers to deliver the complete radio access system, with the likes... sainpiero, 5/29/2018 3:02:53 AM Eurobites: Could BT Sell Its Mobile Masts to Fund FTTP? Re: Good one Awesome insights Kelsey Ziser, 5/21/2018 9:20:24 AM Matrixx Founder: Divergent Career Paths Lead to the Top Re: Diplomacy Jennifer shared a lot of great advice and her thoughts on diplomacy seemed to resonate with a lot of people in the audience -- as well as panelists that brought it up on the panel after Jennifer's keynote. Mediation skills... bafekihub, 5/18/2018 5:42:43 AM IBM Sows Seed for New Telco Unit, Plans NFV/SDN Push Re: edu You are not only talked about the seeds of the plant whereas you have been give the ideas of care them to make grow of plants. Students are also plants then they need the feed of good essay writing website to grow up... kristiallen939, 5/11/2018 8:46:27 AM Vonage Adds Virtual Assistant Chatbox Re: Will be helpful People who have queries regarding their virtual phone number can get the resolution with this assistant chatbox feature, especially in the case of business customers. asterfranco, 4/27/2018 11:00:21 PM How Radcom's Pricing Model Is Set to Disrupt the Market Re: The Power of Being Small "The problem is that Radcom, as a small and lean software vendor, can afford to operate with that model -- many vendors can't, at least in their current states. The constant pricing model seems certain to light a fire under... Joe Stanganelli, 4/16/2018 9:48:03 PM 128 Technology Goes Zero-Touch Re: 128 It'll be interesting to see where this leads 128. I've spoken to Klett (and others there) before. They have been very focused on reinventing the way networks are built and secured without just slapping virtualization on... PaulERainford, 4/11/2018 8:44:19 AM Eurobites: Telefónica Boards the 5G Bus Re: Re: Robot bus conductor? Yes, you'll need to dig out the correct Bitcoin from the dusty corners of your coat pocket or you'll be out on your ear. Ray@LR, 4/11/2018 8:27:33 AM Eurobites: Telefónica Boards the 5G Bus Re: Robot bus conductor? Will such driverless buses include a disgruntled robot driver/conductor that drives away just as elderly folks are about to board and demands 'the correct digital change' from those that make it on board?? I mean, there... kpro, 4/10/2018 10:45:07 AM Is Cable Taking Care of Business? Re: Keeping Up? Progress happens so often that it is almost impossible to keep up. I don't think I'll even be able to keep up. I always wonder if we'll restore our ability to keep up with technology like we used to, or if we'll all mostly... DavidJ102, 4/1/2018 12:05:26 PM Customer Care Bills to Soar, Says AetherPal Re: The gas crisis experts saw coming The UK's looming winter gas crisis may have been ignited by a string of fluke blows, but their outcome was far from unexpected. For years experts have warned that the stark reversal of Britain's energy fortunes over the... DavidJ102, 4/1/2018 12:01:03 PM Customer Care Bills to Soar, Says AetherPal Re: This is interesting indeed One of the largest North Sea sites is struggling to produce gas at its normal rate. The ageing Morecambe field is supplying at only around two million cubic metres (mcm) per day, less than half its usual rate of 5 ... DavidJ102, 4/1/2018 11:58:29 AM Customer Care Bills to Soar, Says AetherPal Re: Gas shortage to push up bills after 'perfect storm' of energy problems Motorists have been warned to expect sharp rises in gas bills and petrol prices after a "perfect storm" of supply problems as the winter freeze begins. The shutdown of the North Sea's most important oil and gas pipelinesystem... DavidJ102, 4/1/2018 11:53:33 AM Customer Care Bills to Soar, Says AetherPal Re: UK customers bitter about energy bills, complaints soar UK residential gas and electricity prices are low compared to, for example, Germany (residential electricity UK 14 euro cents compared to around 25 euro cents for Germany – per Kwhr). This begs the question: is the... DavidJ102, 4/1/2018 11:37:40 AM Customer Care Bills to Soar, Says AetherPal Re: Food for thought Britons' complaints about their energy suppliers rose by 26% from July to September, says a report published by Consumer Focus, a leading UK consumer watchdog. Some of the biggest energy suppliers in the UK, such as EDF... DavidJ102, 4/1/2018 10:02:57 AM Customer Care Bills to Soar, Says AetherPal Re: This is madness! ABOUT 1,700 people who pay Oxfordshire County Council for adult social care could be asked to pay an extra £1,560 a year. Critics say the changes that could be introduced in 2018, would create a 'postcode... DavidJ102, 4/1/2018 9:54:09 AM Customer Care Bills to Soar, Says AetherPal Re: In the UK Theresa May has been presented with a stark choice of increasing household bills now or being hit with failures in the future. She is resisting pressure from councils to scrap rules that require them to hold a local vote... josepedro, 3/15/2018 4:47:46 PM Is Cable Taking Care of Business? Re: How will it be 15 years from now? Whenever I see news of this kind, I wonder what it will be like 15 years from now? Technology has developed very fast, on the one hand it is good, but the human is disappearing. #aprender Sarah Thomas, 3/15/2018 1:56:55 PM Matrixx Software Founder: Digital Transformation Lends Itself to Diversification Re: Meet Jennifer in Austin! Great to hear Jennifer's perspective and Matrixx's impressive gender split. She will be our Keynoter at the upcoming WiC event in Austin on May 14: https://tmt.knect365.com/big-communications-event/women-in-comms-luncheon.... kq4ym, 3/12/2018 8:58:54 AM Investors Burn Frontier Over Missing Dividend Re: Re: The Delay and Indecision Although the divident issue may play a part in the stock's quick decline, it's surely all the other factors that play a part as well. Big debt, declining customers, and of course some bad press wiill cause stocks to fluctuate... hmsnaveen95, 3/2/2018 2:18:48 AM Digital Transformation: It's a People Thing Re: Digital Transformation In this Digital Era, Digital transformation becomes a necessity to stay competitive & need to address before our competitors do or our business only be in hot water. Digital transformation is the realignment or new... bosco_pcs, 2/28/2018 1:47:38 PM Investors Burn Frontier Over Missing Dividend Re: The Delay and Indecision Considering its debt, it is a foregone conclusion many moons ago long before its reverse split of its stock. It is not just the suspension of dividend but also the indecision. If it had wanted to be a growth company, it... Joe Stanganelli, 2/25/2018 10:25:36 PM CenturyLink: Millennials Driving SMB Bus Re: Popups? Really? > "That means chat boxes popping up when a customer hovers over a word on the web site -- "Would you like more information on SD-WANs?" -- and other contextual responses to customers, whether they are calling in for information... Phil_Britt, 2/19/2018 12:14:25 PM CenturyLink CEO: Automation Key to Improved Customer Experience Re: Automation not a Silver Bullet While automation can certainly help with anything that is routine, too often companies try to automate first rather than fixing any underlying issue. If a process is wrong, automation just enables a company to do wrong things... Phil_Britt, 2/19/2018 11:20:43 AM T-Mobile Injects AI Into Customer Service Re: Avoid Over-Reliance on AI While AI can certainly help with the simple tickets, as the post illustrates, over-reliance means that the calls that can't be handled by AI too often have no easy way to get to a human. As a customer (not of T-Mobile, but... More Message Boards		Security Now Phishing Attacks Are Increasing & Gaining in Sophistication Scott Ferguson, Managing Editor, Light Reading, 6/25/2018 Reports from Palo Alto Networks and Barracuda Networks show that different types ... (0) Adware & Cryptomining Remain Top Enterprise Security Threats Larry Loeb, Author, 6/25/2018 New research from Morphisec Labs finds that adware remains a consistent if ... (0) GO TO Security Now Broadband World News Google in 'The Case of the Minimal Microtrenching' Alison Diana, Editor, Broadband World News, 6/22/2018 Savings money on micro trenching doesn't count if you have to come back and pay ... (4 comments) Frontier CFO Resigns, Stock Price Drops Alison Diana, Editor, Broadband World News, 6/21/2018 With the resignation of R. Perley McBride, Frontier stock drops to lowest point ... (7 comments) GO TO BROADBAND WORLD NEWS Telecom Innovators Video Showcase The 5G Connectivity Challenge Network Intelligence & Automation in Mergers & Migrations Why Telcos Need an Elastic Services Platform Why Hardware Still Matters in the SDN Era Why Is Autonomous Operations Key to Your Network Evolution? Ribbon's Kevin Riley Talks New Company Brand, Latest ... The Cumulus Networks Success Story CloudPassage Ensuring Next-Level Container Security EXFO: Next-Level Assurance Solutions & Automation EXFO: Automate or Stagnate RAD Shares Insights on Latest Developments in vCPE & ... 100GbE in Action & More at MEF17 ADLINK Talks About OCP & Next Generation Telecom ... LINX Talks Open Networking & OcNOS Nominum & Security for Small to Midsized Businesses C-V2X Is Getting Ready for Commercialization With ... Ixia Launches World’s First 400GE Testing Solutions Xilinx Zynq UltraScale+ RFSoCs Integrate the RF Signal Chain Pluribus: SDN & Beyond Cloud, Security, AI & IoT Are Driving the Need for ... Masergy's NFV Journey Mavenir on RCS Cloud Platform & Multi-ID Keep Connected IoT Devices Under Control With Allot Metaswitch: Defining the Cloud Native Core Accelerating IP/Optical Network Visibility & Control Making 5G NR a Reality With Qualcomm Act on Your Intelligence With Amdocs aia! Making 5G New Radio (NR) a Reality Accelerating C-V2X Toward 5G for Autonomous Driving Dan Sahar of Qwilt on Open Edge Cloud Platform Nominum's Craig Sprosts on DNS & Cybersecurity Trends Versa: A Lot More Than SD-WAN SmartNICs & the Future of Network Virtualization Introducing the Next-Generation ONT (Optical Network ... A10 Networks on Service Providers' Industry Needs Check Point on Cybersecurity Accelerating Telecom Digital Transformation With Nominum DNS VeEX Test & Measurement Solutions Versa Networks' Kumar Mehta on SD-WAN Managed Services The Era of Agile Optics Has Arrived Atrinet's NetACE – Migration to NFV & SDN With ... Vodafone Live NFV Use Cases Powered by Amdocs Sonus in VellOS Mellanox Open Composable Networks Network Security Orchestration Sonus in the Cloud Sonus Strategy Netronome's Server-based Networking Platform Nexius: The Strategy & Science of Data Analytics Overture Networks NFV Solutions ECI's Elastic Network Masergy: Transforming Enterprise IT Arbor Networks on ISP Traffic Visibility ECI's LightSec: Comprehensive Cyber Security Solution ECI’s LightApps: Intelligence for Networks Service Gateway Virtual Edition SDN Management & Orchestration in the WAN Sedona Systems: Multi-Layer Applications Platform NFV – a Catalyst for Business Services Growth Telefónica: In Search of Virtual Simplicity Affirmed Networks Highlights NFV in Mobile Core Close-up on ConfD NetNumber Founder on Managing Signaling Control Tail-f, Cisco & What the Future Holds Sonus Shakes Up SD-WAN Automate, Scale & Create With Juniper's vCPE Solution Metaswitch's New CEO Martin Lund Discusses His Role ActiveVideo's Cloud Virtualization Technology Nominum on Leveraging the Power of DNS to Deliver ... Palo Alto Networks on Expanding in the Carrier/Service ... Infoblox on DNS Threat Index The Netformx Ecosystem Versa Networks on Leveraging VNFs Nuage Networks on Operationalizing SDN Mellanox's New 25/50/100Gb/s Ethernet Products Arista's CloudVision VIEW FULL VIDEO SHOWCASE Prime Reading How Radcom's Pricing Model Is Set to Disrupt the Market Ray Le Maistre , Editor-in-Chief , 2/7/2018 Radcom's VNF pricing model looks set to excite network operators and drain the ... (4 comments) Calix Gambles on a Software-Defined Reboot Carol Wilson , Editor-at-large , 6/28/2017 Having invested big bucks to become a software company, Calix seems poised for a ... (0) US Giants Carve Out Role in the Industrial IoT Sarah Thomas , Director, Women in Comms , 2/2/2016 AT&T and Verizon are taking different approaches to the Industrial Internet of ... (4 comments) Leading Lights 2015: The Finalists Ray Le Maistre , Editor-in-Chief , 5/7/2015 Light Reading is proud to announce the finalists for this year's Leading Lights ... (0) All Prime Reading Newsfeed Unitymedia Picks Telestream for Video Monitoring Friday, June 22, 2018 Riverbed Adds AI to Application Performance Management Wednesday, June 6, 2018 Amdocs Reports Fiscal Q2 Revenues of $992M Thursday, May 10, 2018 Vonage Adds Virtual Assistant Chatbox Tuesday, April 17, 2018 Adtran Intros Mosaic Subscriber Experience Suite Thursday, April 12, 2018 MEF Unveils 2 New MEF 3.0 Specs Tuesday, April 10, 2018 Alticast Commercializes CJ Hello Business Platform Thursday, March 29, 2018 Tele2 Netherlands Deploys Nokia Cognitive Analytics Tools Monday, March 5, 2018 Metaswitch Names Customer, Reseller, Partner Monday, February 26, 2018 Calix Beefs Up Automation in Calix Cloud Monday, February 26, 2018 Accedian Acquires Performance Vision Wednesday, February 21, 2018 Amdocs to Acquire Vubiquity Wednesday, January 31, 2018 Amdocs Reports Fiscal Q1 Tuesday, January 30, 2018 More Newsfeeds Awards Intel Capital Diversity Fund Know a female-led, communications-focused startup worthy of Intel's $125M Capital Diversity Fund? Tell us more about it here!

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Reliance Jio President Mathew Oommen on India's 4G Phenomenon

Reliance Jio's Mathew Oommen discusses the market reality and motivation behind one of India's most incredible mobile networks.

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Ciena CTO Says No to Skynet, Advocates Adaptive Networks

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