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News & Views Most Popular 128 Technology Goes Zero-Touch By Carol Wilson, Editor-at-large, 4/16/2018 128 Technology today announced deals with a systems integrator and its white box provider intended to let managed service providers offer SD-WAN on an automated, ... Post a Comment \| Read (1 Comment) Latest Comment: Joe Stanganelli It'll be interesting to see where this leads 128. I've spoken to Klett (and... Eurobites: Telefónica Boards the 5G Bus By Paul Rainford, Assistant Editor, Europe, 4/11/2018 Also in today's EMEA regional roundup: EU officials raid Fox's London office; Nokia in talks with Google over airplane broadband sale; Orange Luxembourg goes with ... Post a Comment \| Read (2 comments) Latest Comment: PaulERainford Yes, you'll need to dig out the correct Bitcoin from the dusty corners of your... Telstra: Automating From the Network Up By Light Reading, 4/10/2018 Without having a full automated network, you're not going to realize the potential of digital transformation, explains Telstra's director of Global Platforms, Jim Fagan, at Light Reading's Automation Everywhere conference in Dallas. Post a Comment \| Read (0) Advertisement Celcom SVP: Focus on Performance, Forget Gender By Gagandeep Kaur, Contributing Editor, 4/2/2018 With around 20 years of experience, Noora Mat Rifin, head of Monetization at Celcom Axiata Berhad, is a veteran of Malaysian telecom industry. Over the years she has ... Post a Comment \| Read (0) Eurobites: Telecom Italia Sets Fixed-Line Spin-Off in Motion By Paul Rainford, Assistant Editor, Europe, 3/28/2018 Also in today's EMEA regional roundup: Sky strikes fiber deal in Italy; Ofcom rules on ducts, poles and more; roaming subscriptions in the EU; Orange news. Post a Comment \| Read (0) Why Shaw's BlueSky TV Didn't 'Wipe Out' By Kelsey Kusterer Ziser, Editor, 3/27/2018 DENVER -- Cable Next Gen-Technologies & Strategies -- While the initial three months of Shaw's BlueSky TV deployment last January may have been rocky, Carol Santerre ... Post a Comment \| Read (0) VEON CEO Quits Amid Investor Gloom By Iain Morris, News Editor, 3/27/2018 VEON CEO Jean-Yves Charlier has quit following a sharp fall in the operator's share price this year and with questions hanging over its digital transformation strategy. Post a Comment \| Read (0) Advertisement Automating SD-WAN Lets Telus Be More Like 'Bob' By Carol Wilson, Editor-at-large, 3/22/2018 Automation is usually seen as a means to streamline operations, reduce opex and use capex more efficiently. But for Canadian operator Telus, the ability to automate ... Post a Comment \| Read (0) Intraway Partners to Wow WOW By Carol Wilson, Editor-at-large, 3/20/2018 The way in which network operators work with their vendors is changing as part of the digital transformation process, and WOW Internet, Cable & Phone's recent ... Post a Comment \| Read (0) Eurobites: Virgin Media Poaches TalkTalk's Fiber Guy By Paul Rainford, Assistant Editor, Europe, 3/19/2018 Also in today's EMEA regional roundup: Nokia takes AirScale to Lebanon; Telefónica's commercial break; industry goes wireless. Post a Comment \| Read (0) Matrixx Software Founder: Digital Transformation Lends Itself to Diversification By Dan Jones, Mobile Editor, 3/14/2018 Matrixx Software Founder and VP of Marketing, Jennifer Kyriakakis, explains why digital transformation goes hand-in-hand with diversity and inclusion in the workforce. Jennifer shares how Matrixx Software has made both a priority. Post a Comment \| Read (1 Comment) Latest Comment: Sarah Thomas Great to hear Jennifer's perspective and Matrixx's impressive gender split.... 8x8 Brings AI, Machine Learning to UC&C By Carol Wilson, Editor-at-large, 3/12/2018 8x8 Inc. debuted its single platform play in the Unified Communications and Collaboration (UC&C) space Monday, adding in machine learning and artificial intelligence ... Post a Comment \| Read (0) EXFO Eyes Mobile Growth With Its Astellia Acquisition By Ray Le Maistre, Editor-in-Chief, 3/8/2018 Test system vendor EXFO has continued its M&A-driven transformation with the completed acquisition of French network monitoring and analytics specialist Astellia, a ... Post a Comment \| Read (0) Consolidated Speeds FairPoint Integration By Carol Wilson, Editor-at-large, 3/1/2018 Consolidated Communications plans to invest heavily in fiber networks, targeting a half-million homes acquired in its purchase of FairPoint, with the intent of ... Post a Comment \| Read (0) Investors Burn Frontier Over Missing Dividend By Carol Wilson, Editor-at-large, 2/28/2018 Frontier Communications management's decision to suspend its quarterly dividend payment and use the cash to accelerate debt repayment has sent its stock plummeting ... Post a Comment \| Read (2 comments) Latest Comment: kq4ym Although the divident issue may play a part in the stock's quick decline, it's... CenturyLink: Millennials Driving SMB Bus By Carol Wilson, Editor-at-large, 2/23/2018 The millennial generation is having a big impact on how telecom needs to create and deliver services to small businesses, says the man leading CenturyLink's SMB efforts. Post a Comment \| Read (1 Comment) Latest Comment: Joe Stanganelli > "That means chat boxes popping up when a customer hovers over a word on... T-Mobile Injects AI Into Customer Service By Kelsey Kusterer Ziser, Editor, 2/16/2018 T-Mobile is accelerating automation of its customer service operations by deploying Tupl's Automated Customer Care Resolution (ACCR) tool, which utilizes artificial ... Post a Comment \| Read (1 Comment) Latest Comment: Phil_Britt While AI can certainly help with the simple tickets, as the post illustrates,... CenturyLink CEO: Automation Key to Improved Customer Experience By Carol Wilson, Editor-at-large, 2/15/2018 Automation of "products, processes and systems" is at the core of CenturyLink's future as it focuses on better customer experience and advanced network products, the ... Post a Comment \| Read (1 Comment) Latest Comment: Phil_Britt While automation can certainly help with anything that is routine, too often... Eurobites: EU Regulators Pooh-Pooh Trump's 5G Plan By Paul Rainford, Assistant Editor, Europe, 1/31/2018 Also in today's EMEA regional roundup: Telenor Q4 profits up; KPN hit by drop in international wholesale traffic; Mtel opts for Amdocs for the "customer ... Post a Comment \| Read (0) Automation Pioneer Blue Prism Grows Its Digital Workforce By Sarah Thomas, Director, Women in Comms, 1/30/2018 Robotic processing automation (RPA) company Blue Prism is celebrating the close of its second fiscal year as a publicly listed company by raising £70 million (about ... Post a Comment \| Read (1 Comment) Latest Comment: James_B_Crawshaw Given how much I've heard about RPA I'm surprised it is only a $300m dollar... More Stories \| News & Views Archive News & Views Archive Virtuapedia Indexes The Future of Virtualization Index project provides CSPs with a clear and concise set of benchmarks to measure their progress in the migration to virtualized networks using a series of surveys involving more than three dozen of the world's most important CSPs. Message Boards Joe Stanganelli, 4/16/2018 9:48:03 PM 128 Technology Goes Zero-Touch Re: 128 It'll be interesting to see where this leads 128. I've spoken to Klett (and others there) before. They have been very focused on reinventing the way networks are built and secured without just slapping virtualization on... miahaljhon45, 4/13/2018 8:31:24 AM Customer Care Bills to Soar, Says AetherPal Re: assignment writing My friend recommended this blog and he was totally right keep up the good work assignment writing miahaljhon45, 4/13/2018 7:50:17 AM Customer Care Bills to Soar, Says AetherPal Re: online assignment writing help John arnold is an academic writer of the Dissertation-Guidance. Who writes quality academic papers for students to help them in accomplishing their goals. online assignment writing help miahaljhon45, 4/13/2018 1:58:01 AM Customer Care Bills to Soar, Says AetherPal Re: Help with Asp Assignment This is great information for students. This article is very helpful i really like this blog thanks. I also have some information relevant for online dissertation help. Help with Asp Assignment miahaljhon45, 4/13/2018 1:56:28 AM Customer Care Bills to Soar, Says AetherPal Re: Managerial Accounting Homework Writing Service This is really a great stuff for sharing. Keep it up .Thanks for sharing. Managerial Accounting Homework Writing Service PaulERainford, 4/11/2018 8:44:19 AM Eurobites: Telefónica Boards the 5G Bus Re: Re: Robot bus conductor? Yes, you'll need to dig out the correct Bitcoin from the dusty corners of your coat pocket or you'll be out on your ear. Ray@LR, 4/11/2018 8:27:33 AM Eurobites: Telefónica Boards the 5G Bus Re: Robot bus conductor? Will such driverless buses include a disgruntled robot driver/conductor that drives away just as elderly folks are about to board and demands 'the correct digital change' from those that make it on board?? I mean, there... kpro, 4/10/2018 10:45:07 AM Is Cable Taking Care of Business? Re: Keeping Up? Progress happens so often that it is almost impossible to keep up. I don't think I'll even be able to keep up. I always wonder if we'll restore our ability to keep up with technology like we used to, or if we'll all mostly... DavidJ102, 4/1/2018 12:05:26 PM Customer Care Bills to Soar, Says AetherPal Re: The gas crisis experts saw coming The UK's looming winter gas crisis may have been ignited by a string of fluke blows, but their outcome was far from unexpected. For years experts have warned that the stark reversal of Britain's energy fortunes over the... DavidJ102, 4/1/2018 12:01:03 PM Customer Care Bills to Soar, Says AetherPal Re: This is interesting indeed One of the largest North Sea sites is struggling to produce gas at its normal rate. The ageing Morecambe field is supplying at only around two million cubic metres (mcm) per day, less than half its usual rate of 5 ... DavidJ102, 4/1/2018 11:58:29 AM Customer Care Bills to Soar, Says AetherPal Re: Gas shortage to push up bills after 'perfect storm' of energy problems Motorists have been warned to expect sharp rises in gas bills and petrol prices after a "perfect storm" of supply problems as the winter freeze begins. The shutdown of the North Sea's most important oil and gas pipelinesystem... DavidJ102, 4/1/2018 11:53:33 AM Customer Care Bills to Soar, Says AetherPal Re: UK customers bitter about energy bills, complaints soar UK residential gas and electricity prices are low compared to, for example, Germany (residential electricity UK 14 euro cents compared to around 25 euro cents for Germany – per Kwhr). This begs the question: is the... DavidJ102, 4/1/2018 11:37:40 AM Customer Care Bills to Soar, Says AetherPal Re: Food for thought Britons' complaints about their energy suppliers rose by 26% from July to September, says a report published by Consumer Focus, a leading UK consumer watchdog. Some of the biggest energy suppliers in the UK, such as EDF... DavidJ102, 4/1/2018 10:02:57 AM Customer Care Bills to Soar, Says AetherPal Re: This is madness! ABOUT 1,700 people who pay Oxfordshire County Council for adult social care could be asked to pay an extra £1,560 a year. Critics say the changes that could be introduced in 2018, would create a 'postcode... DavidJ102, 4/1/2018 9:54:09 AM Customer Care Bills to Soar, Says AetherPal Re: In the UK Theresa May has been presented with a stark choice of increasing household bills now or being hit with failures in the future. She is resisting pressure from councils to scrap rules that require them to hold a local vote... josepedro, 3/15/2018 4:47:46 PM Is Cable Taking Care of Business? Re: How will it be 15 years from now? Whenever I see news of this kind, I wonder what it will be like 15 years from now? Technology has developed very fast, on the one hand it is good, but the human is disappearing. #aprender Sarah Thomas, 3/15/2018 1:56:55 PM Matrixx Software Founder: Digital Transformation Lends Itself to Diversification Re: Meet Jennifer in Austin! Great to hear Jennifer's perspective and Matrixx's impressive gender split. She will be our Keynoter at the upcoming WiC event in Austin on May 14: https://tmt.knect365.com/big-communications-event/women-in-comms-luncheon.... kq4ym, 3/12/2018 8:58:54 AM Investors Burn Frontier Over Missing Dividend Re: Re: The Delay and Indecision Although the divident issue may play a part in the stock's quick decline, it's surely all the other factors that play a part as well. Big debt, declining customers, and of course some bad press wiill cause stocks to fluctuate... hmsnaveen95, 3/2/2018 2:18:48 AM Digital Transformation: It's a People Thing Re: Digital Transformation In this Digital Era, Digital transformation becomes a necessity to stay competitive & need to address before our competitors do or our business only be in hot water. Digital transformation is the realignment or new... bosco_pcs, 2/28/2018 1:47:38 PM Investors Burn Frontier Over Missing Dividend Re: The Delay and Indecision Considering its debt, it is a foregone conclusion many moons ago long before its reverse split of its stock. It is not just the suspension of dividend but also the indecision. If it had wanted to be a growth company, it... Joe Stanganelli, 2/25/2018 10:25:36 PM CenturyLink: Millennials Driving SMB Bus Re: Popups? Really? > "That means chat boxes popping up when a customer hovers over a word on the web site -- "Would you like more information on SD-WANs?" -- and other contextual responses to customers, whether they are calling in for information... Phil_Britt, 2/19/2018 12:14:25 PM CenturyLink CEO: Automation Key to Improved Customer Experience Re: Automation not a Silver Bullet While automation can certainly help with anything that is routine, too often companies try to automate first rather than fixing any underlying issue. If a process is wrong, automation just enables a company to do wrong things... Phil_Britt, 2/19/2018 11:20:43 AM T-Mobile Injects AI Into Customer Service Re: Avoid Over-Reliance on AI While AI can certainly help with the simple tickets, as the post illustrates, over-reliance means that the calls that can't be handled by AI too often have no easy way to get to a human. As a customer (not of T-Mobile, but... vances, 2/15/2018 10:12:02 PM How Radcom's Pricing Model Is Set to Disrupt the Market Re: Transactional Licensing is a Legacy of Appliances Yes, transactional licensing is a legacy of the appliance age! At SigScale we reject that model by dimension pricing on the bandwidth between us and our customers, not the bandwidth between their own customers. If a CSP... microcaptechinvestor, 2/14/2018 7:51:45 PM How Radcom's Pricing Model Is Set to Disrupt the Market Re: Re: Multiple shots on goal Good to hear RDCM report great results, revenue up 32%, guiding for 20% growth next year as a starting point. They announced they won a new Tier-1 multi-carrier operator (contract expected soon) and will unveil... microcaptechinvestor, 2/9/2018 2:34:59 AM How Radcom's Pricing Model Is Set to Disrupt the Market Re: Multiple shots on goal Ray, nice piece. I learned something new I didn't know about the company in terms product extension into TAP, network packet brokering and entry into the enterprise market. Seems like RDCM has many shots on goal to grow,... lucysharpe, 2/1/2018 3:31:34 AM Automatic for the Operations People Re: full essay help This post is overwhelming for us and this is very exciting and Help With Essay I want to see this kind of post again. James_B_Crawshaw, 1/31/2018 6:41:34 AM Automation Pioneer Blue Prism Grows Its Digital Workforce Re: RPA market size and growth Given how much I've heard about RPA I'm surprised it is only a $300m dollar market. I guess the Blue Prism share price is telling us there is a lot of growth potential in that market. Whether Blue Prism's stock can rise... More Message Boards		Security Now Smartphones Remain the Most Vulnerable of Endpoints Simon Marshall, Technology Journalist, 4/24/2018 The nature of mobile devices, especially smartphones, continues to make them the ... (0) Atlanta's Ransomware Attack Cost Around $2.6M – Report Scott Ferguson, Editor, Enterprise Cloud, 4/24/2018 A report indicates that Atlanta spent a little over $2.6 million to defend itself ... (1 Comment) GO TO Security Now Broadband World News Verizon Fios Internet Picks Up Pace Alan Breznick, Cable/Video Practice Leader, Light Reading, 4/24/2018 Fiber-fed broadband service generates bigger customer gains for big US telco in ... (1 Comment) UK's CityFibre Soars on £538M Bid From Goldman-Backed Group Iain Morris, News Editor, 4/24/2018 A private equity takeover of the UK fiber operator could help it to realize its ... (0) GO TO BROADBAND WORLD NEWS Telecom Innovators Video Showcase Why Hardware Still Matters in the SDN Era Why Is Autonomous Operations Key to Your Network Evolution? Ribbon's Kevin Riley Talks New Company Brand, Latest ... The Cumulus Networks Success Story CloudPassage Ensuring Next-Level Container Security EXFO: Next-Level Assurance Solutions & Automation EXFO: Automate or Stagnate RAD Shares Insights on Latest Developments in vCPE & ... 100GbE in Action & More at MEF17 ADLINK Talks About OCP & Next Generation Telecom ... LINX Talks Open Networking & OcNOS Nominum & Security for Small to Midsized Businesses C-V2X Is Getting Ready for Commercialization With ... Ixia Launches World’s First 400GE Testing Solutions Xilinx Zynq UltraScale+ RFSoCs Integrate the RF Signal Chain Pluribus: SDN & Beyond Cloud, Security, AI & IoT Are Driving the Need for ... Masergy's NFV Journey Mavenir on RCS Cloud Platform & Multi-ID Keep Connected IoT Devices Under Control With Allot Metaswitch: Defining the Cloud Native Core Accelerating IP/Optical Network Visibility & Control Making 5G NR a Reality With Qualcomm Act on Your Intelligence With Amdocs aia! Making 5G New Radio (NR) a Reality Accelerating C-V2X Toward 5G for Autonomous Driving Dan Sahar of Qwilt on Open Edge Cloud Platform Nominum's Craig Sprosts on DNS & Cybersecurity Trends Versa: A Lot More Than SD-WAN SmartNICs & the Future of Network Virtualization Introducing the Next-Generation ONT (Optical Network ... A10 Networks on Service Providers' Industry Needs Check Point on Cybersecurity Accelerating Telecom Digital Transformation With Nominum DNS VeEX Test & Measurement Solutions Versa Networks' Kumar Mehta on SD-WAN Managed Services The Era of Agile Optics Has Arrived Atrinet's NetACE – Migration to NFV & SDN With ... Vodafone Live NFV Use Cases Powered by Amdocs Sonus in VellOS Mellanox Open Composable Networks Network Security Orchestration Sonus in the Cloud Sonus Strategy Netronome's Server-based Networking Platform Nexius: The Strategy & Science of Data Analytics Overture Networks NFV Solutions ECI's Elastic Network Masergy: Transforming Enterprise IT Arbor Networks on ISP Traffic Visibility ECI's LightSec: Comprehensive Cyber Security Solution ECI’s LightApps: Intelligence for Networks Service Gateway Virtual Edition SDN Management & Orchestration in the WAN Sedona Systems: Multi-Layer Applications Platform NFV – a Catalyst for Business Services Growth Telefónica: In Search of Virtual Simplicity Affirmed Networks Highlights NFV in Mobile Core Close-up on ConfD NetNumber Founder on Managing Signaling Control Tail-f, Cisco & What the Future Holds Sonus Shakes Up SD-WAN Automate, Scale & Create With Juniper's vCPE Solution Metaswitch's New CEO Martin Lund Discusses His Role ActiveVideo's Cloud Virtualization Technology Nominum on Leveraging the Power of DNS to Deliver ... Palo Alto Networks on Expanding in the Carrier/Service ... Infoblox on DNS Threat Index The Netformx Ecosystem Versa Networks on Leveraging VNFs Nuage Networks on Operationalizing SDN Mellanox's New 25/50/100Gb/s Ethernet Products Arista's CloudVision VIEW FULL VIDEO SHOWCASE Prime Reading How Radcom's Pricing Model Is Set to Disrupt the Market Ray Le Maistre , Editor-in-Chief , 2/7/2018 Radcom's VNF pricing model looks set to excite network operators and drain the ... (3 comments) Calix Gambles on a Software-Defined Reboot Carol Wilson , Editor-at-large , 6/28/2017 Having invested big bucks to become a software company, Calix seems poised for a ... (0) US Giants Carve Out Role in the Industrial IoT Sarah Thomas , Director, Women in Comms , 2/2/2016 AT&T and Verizon are taking different approaches to the Industrial Internet of ... (4 comments) Leading Lights 2015: The Finalists Ray Le Maistre , Editor-in-Chief , 5/7/2015 Light Reading is proud to announce the finalists for this year's Leading Lights ... (0) All Prime Reading Newsfeed Vonage Adds Virtual Assistant Chatbox Tuesday, April 17, 2018 Adtran Intros Mosaic Subscriber Experience Suite Thursday, April 12, 2018 MEF Unveils 2 New MEF 3.0 Specs Tuesday, April 10, 2018 Alticast Commercializes CJ Hello Business Platform Thursday, March 29, 2018 Tele2 Netherlands Deploys Nokia Cognitive Analytics Tools Monday, March 5, 2018 Metaswitch Names Customer, Reseller, Partner Monday, February 26, 2018 Calix Beefs Up Automation in Calix Cloud Monday, February 26, 2018 Amdocs to Acquire Vubiquity Wednesday, January 31, 2018 Amdocs Reports Fiscal Q1 Tuesday, January 30, 2018 Light Reading's Leading Lights 2018 Awards Program Is Now Open for Submissions Friday, January 26, 2018 Tele Columbus Selects Netcracker Billing Platform Thursday, January 18, 2018 Tier 1 Cable Operator Selects Adara Tuesday, October 10, 2017 More Newsfeeds Awards Intel Capital Diversity Fund Know a female-led, communications-focused startup worthy of Intel's $125M Capital Diversity Fund? 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