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Key developments related to customer experience management (CEM) support systems and deployments.
By Paul Rainford, Assistant Editor, Europe, 1/16/2019
Also in today's EMEA regional roundup: Turk Telekom tests Nokia's machine-learning technology for 5G; Orange and Groupama form home surveillance JV; reversal of fortune for Qualcomm in German court.
By Phil Harvey, US News Editor, 1/2/2019
A 'bonkers' network management card had too much eggnog and caused a wave of service outages, including 9-1-1 service, in several states for several days during the last week of 2018.
By Jeff Baumgartner, Senior Editor, Light Reading, 12/19/2018
Kyrio has turned Go2Broadband service locator into a digital, hyperlocal service locator for cable resellers with plans to extend that capability to other service-oriented industries.
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By Jeff Baumgartner, Senior Editor, Light Reading, 12/7/2018
Cloud-powered video platform is in 'extended trial period' with hotels, with more business- and sports-venue deployment models in the works.
By Paul Rainford, Assistant Editor, Europe, 12/6/2018
Also in today's EMEA regional roundup: Huawei finds solace in Portugal; French fiber pushes on; Colt expands in central and eastern Europe; VEON's new man in Ukraine; Nokia gets busy in China and Brazil.
By Jeff Baumgartner, Senior Editor, Light Reading, 12/5/2018
Spectrum Enterprise teams with Moviebeam to beef up video offering for hotels.
By Mitch Wagner, Executive Editor, Light Reading, 11/27/2018
AWS CEO Andy Jassy says enterprise are 'looking to flee' Oracle and Microsoft SQL Server – and the Philippines' Globe Telecom says they're one example of a company that moved off Oracle.
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By Kelsey Kusterer Ziser, Editor, 11/26/2018
Pascal Menezes says defining key APIs between carriers and setting SD-WAN standards is MEF's way of helping drive automation and digital transformation process.
By Phil Harvey, US News Editor, 11/20/2018
For enterprises, 5G opens up a new conversation with carriers – not just about what's possible on their new networks, but what they can do now to help businesses beyond providing connectivity.
By Mitch Wagner, Executive Editor, Light Reading, 11/16/2018
Orange Business Services is working with several vendors to develop multivendor SD-WAN expertise and counting on MEF application programming interfaces and definitions for SD-WAN to enable a single portal for its SD-WAN offering, says Franck Morales, vice president of marketing of connectivity services for Orange Business Services. In addition, its SD-WAN service will be built on four other pillars: native cloud connectivity, best-of-breed security, global services and future-proof solution.
By Kelsey Kusterer Ziser, Editor, 11/8/2018
Satya Parimi of Spectrum Enterprise, says managed SD-WAN services are coming shortly following trials that revealed the complexity of deploying this new service.
By Francesco Venturini, Managing Director, Global Communications & Media Industries, Accenture, 11/5/2018
Why CSPs should adopt an omni-channel approach to improve the customer experience and regain their competitive advantage
By Carol Wilson, Editor-at-large, 10/31/2018
MEF18 demo shows policy-driven dynamic services over multi-carrier networks
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