REDWOOD SHORES, CALIF. -- Service providers in the media industry must boost revenue while also developing new digital offerings to meet changing customer demands. As ORS Group evolved from a network operator to a digital content gateway, it needed to enable the delivery of modern TV and radio solutions via terrestrial, satellite, cable and IP networks. Leveraging the Oracle Digital Experience for Communications platform, ORS Group will be able to get products to market faster, increase operational agility, and lower the cost of customer service for providers delivering digital content.
"As we support the continued market and technology innovations in the distribution of digital content, ORS needs both flexible technology and trusted partners who can help us navigate the waves of change," said Michael Wagenhofer, chief executive officer, ORS. "The Oracle Digital Experience for Communications platform provides us a complete, agile solution to support our core business, enabling flexibility, rapid product introduction and fast solution configuration as we continue our digital transformation."
The Oracle Digital Experience for Communications platform, featuring Oracle Communications Billing and Revenue Management, provides an enterprise-grade subscription management engine for digital, media and 5G services. The platform has been proven to scale in real-time across even the most challenging industries and business models, spanning both B2B and B2C. Coupled with Oracle Service Cloud, another key element of the platform, ORS will be able to help its users better serve and understand their customers and quickly deliver the right answers to their questions through their preferred service channels.
As the Oracle solution is delivered via the Oracle Cloud and managed by Oracle Communications Consulting, ORS will be able to free up valuable IT resources and benefit from comprehensive ongoing updates that are provided standard in this cloud solution.
"As enterprises and service providers shift to match market demands and reinvent themselves as digital service providers, they're seeking deeper insight about their customers and means to engage them via new digital channels," said Doug Suriano, senior vice president and general manager of Oracle Communications. "To achieve this, focused media service providers, such as ORS and the biggest providers alike need to engage the market in a truly 'digital' manner through simplification of process, organization and systems that then enable automation for scale and efficiency."
Oracle Corp. (Nasdaq: ORCL)