Carriers Face Ethernet 'Black Hole'
This was one of the main messages to come out of the Light Reading LIVE! event, "Ethernet Services: A Carrier Class," held in Atlanta last week (see Carriers Converge on Ethernet).
Presenters made a strong case for deploying Ethernet services, but the audience, containing representative from more than 100 carriers, voiced concerns that back-office systems to automate service fulfillment, assurance, and billing simply didn't exist at present. As a result, pioneers in this field faced the prospect of having to use manual processes to undertake these tasks -- something that would have an adverse effect on both operating costs and customer relations.
One attendee at the event, Fred Cook, principal network design engineer at Sprint Corp. (NYSE: FON), told Boardwatch that being first to offer Ethernet services had other downsides. Carriers might benefit from pent-up customer demand, but they faced paying twice as much for their equipment as competitors that hung back until volume shipments had started driving down prices.
Read the full story on Boardwatch. — Ray Le Maistre, International Editor, Boardwatch