MOUNTAIN VIEW, Calif – VeloCloud Networks, Inc., the Cloud-Delivered SD-WAN company, today announced the unveiling of the industry’s first SD-WAN solution to offer a fully featured Voice Quality Monitoring (VQM) capability. VeloCloud VQM enables service providers and Enterprises to monitor, diagnose and proactively troubleshoot network issues impacting business critical voice communications.
VeloCloud VQM comprises a passive agent on the VeloCloud Edge which continuously monitors voice calls to proactively identify any performance issues on Enterprise and Service Providers’ networks. This new VoIP performance management software supports an extensive array of codec technologies and provides listening and conversational call quality metrics in both R-Factor and MOS (mean opinion score) formats, as well as detailed diagnostic information, giving network managers both high-level metrics and the ability to drill down to identify specific problems.
VeloCloud VQM delivers significant benefits to Enterprises and Service Providers, including fast installation, continuous monitoring and preemptive identification, and resolution of network issues even before a customer becomes aware or is impacted, leading to higher levels of customer satisfaction. VeloCloud VQM reduces the branch office footprint and continues to build on the benefits of the VeloCloud Cloud-Delivered SD-WAN architecture by delivering support for on-premises or in the cloud voice services.
VeloCloud Cloud-Delivered SD-WAN enables Enterprises to securely support application growth, network agility, and simplified branch and end-point implementations while delivering optimized access to cloud services, private datacenters and enterprise applications. Global Service Providers are able to increase revenue, deliver advanced services and increase flexibility by delivering elastic transport, performance for cloud applications, and integrated advanced services all via a zero-touch deployment and operations model.