For those not familiar with this controversy, an update: Since the spring of 2006, the New York Department of Public Safety has repeatedly found that around half the Verizon FiOS installations it has looked at in Nassau, Orange, Rockland, and Westchester counties weren't properly bonded and grounded, as mandated by the National Electrical Code. Read this and then this and then look at all these photos and you'll be all caught up.
The NYAG wants to know what Verizon knows about its own installations. The most interesting requests, by far, were as follows:
- Is Verizon Communications, Inc., or any of its business units, subsidiaries, or affiliates, aware of any alleged instances of improper FiOS grounding/bonding in any state other than New York? If so, identify said state(s), the number(s) of instances, and the specific circumstances of the instances, and describe in detail how these instances are being addressed by Verizon and/or state or municipal regulators in said state(s).
- Identify any and all claims of personal injury and/or property damage made against Verizon in the United States relating to allegedly improper FiOS grounding/bonding.
A spokesman for the company writes us to note that the company knows of "no incident where a person has been injured or property damaged by an improper ground associate with our FiOS equipment." There have been no reports of damage or injury and there have been no claims, Verizon claims.
We tried the company's patience and asked the NYAG's questions again, using slightly different phrasing. This time we were met with the paternal sort of "how-dare-you" response that only AT&T Inc. (NYSE: T) can match on any given week:
"Phil, we have 1.4 million FiOS TV customers, and about 2 million FiOS Internet customers; we've been installing FiOS and the related equipment for nearly five years now," the spokesman wrote in an email to us blockheads here Light Reading. "We are not aware of any incident of harm or damage to property."
We searched the bottom of the email for the phrase, "Just piss off -- OK?"
Alas, it wasn't there.
— Phil Harvey, Editor, Light Reading