Video services

Ike Aftermath

1:40 PM -- MSOs such as Comcast Corp. (Nasdaq: CMCSA, CMCSK) and Insight Communications Co. Inc. are still feeling the effects of Hurricane Ike, but both say they're making progress.

In its most recent advisory, Comcast said about one third of its customers in the Greater Texas Gulf region are still without cable services due to power-related issues or damage to cable lines brought on by flying debris, fallen trees, or water damage.

In addition to Comcast's own local crews, about 500 additional techs from other areas of the country are chipping in with the repairs. Comcast reportedly will extend credits to customers whose service was affected by Ike.

Insight CEO Michael Willner is also posting updates about the progress his company is making. Yesterday, he noted that 30,000 subs in Insight properties are still without electricity, phone, or cable.

Despite the "shocking" damage caused by the storm, power was restored at Insight's Network Operations Center by Friday morning. He said two generators kept the network up and running nonstop for five days, and he offered special thanks to hundreds of employees who worked night and day, with some even canceling vacations to help with the restoration project.

— Jeff Baumgartner, Site Editor, Cable Digital News

Be the first to post a comment regarding this story.
Sign In