Glowpoint signs branded Telepresence VNOC service agreement

December 4, 2007

2 Min Read

HILLSIDE, N.J. -- Glowpoint, Inc. (OTC:GLOW), a premiere, broadcast-quality IP-based managed video service provider, announced today that it has signed a three-year agreement with one of the world’s leading manufacturers of video communications equipment to use Glowpoint as an underlying provider for a branded, managed service offering tailored specifically for Telepresence rooms. The Video Network Operation Center (VNOC) service is actually a suite of services that address the demand for a single point of contact to provide scheduling, support, and management of Telepresence rooms and the associated equipment.

“Telepresence” is a term used to describe the next generation of video communications solutions being marketed by the top manufacturers. The most popular representation of the telepresence concept is a specially designed room configured to support a “true to life” meeting environment. Everything from multiple monitors, special furniture, strategic camera placement, and sound panels are deployed to create an immersive experience so that participants feel as though they are all sitting in the same physical room - even though they may be continents apart.

“Glowpoint has long held the belief that a large number of customers prefer to have a managed solution for their own video infrastructure in order to maximize their investment. This is especially true with Telepresence rooms,” said Michael Brandofino, Glowpoint president and CEO. “The selection of Glowpoint by a major global player in the video space is confirmation that manufacturers are seeing the benefit of offering managed services bundled with their hardware solutions. It is also validation that Glowpoint is best positioned to provide these services on a global basis. In essence, Glowpoint provides a ‘white glove’ service for Telepresence rooms, thereby taking the support burden off of the customer and increasing the ability of the Telepresence equipment vendor to sell more rooms.”

Glowpoint Inc. (OTC BB: GLOW)

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