Video services

Comcast Slashing Install Windows

Here's what's making waves in the cable world today.

  • Comcast Corp. (Nasdaq: CMCSA, CMCSK) CEO Brian Roberts says the MSO will slash the installation window it gives subscribers from four hours to two hours or less by 2012.

  • Police in Wycoff, N.J., arrested a former Cablevision Systems Corp. (NYSE: CVC) billing department employee for allegedly using the town's bank account number to pay $3,500 in personal bills. Kelly Dunmore, 28, is accused of obtaining a bank account number and routing number on corporate checks used to pay for Internet and cable TV service.

  • Verizon Wireless will switch to tiered data plans on July 7, converting its $30 monthly unlimited data package to a 2GB data plan. (See Verizon Grows on Data Deluge, Even as Subs Fall.)

  • Comcast launched its Xfinity brand for video, voice and data services in Vermont, where it also debuted a new interactive program guide. (See Comcast's 'Xfinity' Brand to Take Over the House .)

  • Cox Communications Inc. is finding new uses for Twitter, posting a message today to tell subscribers that it has "no plans to launch" liberal news network Current TV, which recently hired former MSNBC anchor Keith Olbermann.

  • Comcast spent $5.7 million in the first quarter to lobby the government to approve its merger with NBCUniversal LLC . Rival DirecTV Group Inc. (NYSE: DTV) spent $1.28 million during the same period, which was double what it spent in the first quarter of 2010, while Dish Network LLC (Nasdaq: DISH) doled out just $190,000 during the quarter. (See Comcast, NBCU Seal the Deal .)

  • Com Hem AB is expanding in Sweden via an acquisition of Canal Digital Kabel-TV, a cable and IPTV service provider that reaches about 220,000 homes. Com Hem intends to keep Canal Digital's cable component and sell off the IPTV assets to AllTele.

    — Steve Donohue, Special to Light Reading Cable, and Jeff Baumgartner, Site Editor, Light Reading Cable

  • SteveDonohue 12/5/2012 | 5:01:27 PM
    re: Comcast Slashing Install Windows

    It looks like the original Twitter post from Cox was pulled. But the company just posted a new Twitter message: "Unfortunately at this time we have no plans to launch #CurrentTV, but will keep you informed of any changes."



    DCITDave 12/5/2012 | 5:01:27 PM
    re: Comcast Slashing Install Windows

    Maybe they had second thoughts?

    DCITDave 12/5/2012 | 5:01:27 PM
    re: Comcast Slashing Install Windows

    Is he related to the Rigas family? 

    Jeff Baumgartner 12/5/2012 | 5:01:26 PM
    re: Comcast Slashing Install Windows

    We've inserted the updated (working) link in the story. JB

    BATMANN 12/5/2012 | 5:01:25 PM
    re: Comcast Slashing Install Windows

    BATMANN Analytics has provided the tools that have allowed Comcast to narrow their install windows and make their new service guarantees.  Missed appointments, repeats and unnecessary truck rolls are down significantly.  We would be happy to discuss in more detail.

    Jeff Baumgartner 12/5/2012 | 5:01:24 PM
    re: Comcast Slashing Install Windows

    Sure, and way to get a plug in there while you were at it. JB

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