AUSTIN, Texas -- Motive, Inc. (NASDAQ:MOTV - News) today introduced two new additions to its Digital Home Management Platform, an integrated suite of software products that enables broadband providers to effectively deliver, manage and support next-generation broadband services. The Fully Automated Service Technology (FAST) modules for IPTV and Security give broadband providers packaged offerings that help them accelerate the rollout of new services. The modules include service specific functionality that helps them manage all aspects of a broadband service, while delivering an integrated and simple user experience for subscribers.

The Digital Home offers consumers a wide array of exciting new entertainment and communication choices, and represents tremendous revenue potential for providers. To fully reap the benefits and stay ahead of the competition, providers must deliver new services quickly, and at the same time ensure these services meet the already high expectations of consumers. However, the technical complexity makes creating a compelling and efficient experience difficult, resulting in delays rolling out services and slow consumer adoption.

Motive's FAST modules tailor the company's products to help providers accelerate the delivery of new services by providing out-of-the-box capabilities that are unique to each service, such as user interfaces, device configurations and work flows. By leveraging Motive's Digital Home Management Platform, the FAST modules also offer users a simple, cohesive experience across services, while minimizing service delivery costs for providers.

"The widespread adoption of advanced, integrated home services is going to hinge on broadband providers' ability to offer a consistent customer experience," said Boyd Peterson senior vice president at Yankee Group. "Digital home subscribers will not stand for multiple user interfaces or confusing and disparate setup and troubleshooting processes. The providers that win in this market will find ways to weave a common customer service thread through all their services, whether subscribers choose to access it on the phone, Web, television, or other channels."

Motive Inc.