Harmonic Creates Professional Support Organization

SAN JOSE, Calif. -- Harmonic (NASDAQ: HLIT), the worldwide leader in video delivery infrastructure, today announced the expansion of its support services for cable edge customers. The company's new Cable Edge Services group includes a team of technical support and field engineers dedicated to providing design, strategy, deployment, migration, and ongoing operations support for cable operators as they implement the latest high-density Harmonic NSG™ edgeQAM solutions and, ultimately, a Converged Cable Access Platform (CCAP). With the addition of the dedicated Cable Edge Services team, Harmonic has created a turnkey solution for MSOs and cable operators looking to expand capacity or add new service groups in an existing live cable edge network.

Harmonic's Cable Edge Services are designed to help MSOs keep their 24/7/365 operations up-to-date efficiently and cost-effectively. Service team members have decades of experience in operating and maintaining live production cable networks, and intimately understand the intricacies of every ancillary system touched by the cable edge network. Services offered include physical system installation, provisioning, service group testing, cutover support, recovery of legacy edgeQAM, and operations training.

Harmonic Inc. (Nasdaq: HLIT)

Be the first to post a comment regarding this story.
Sign In