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Cable/Video

C***Cast Gets Personal

10:30 AM -- Yahoo News picks up this AP story about service providers' new personalized approach to customer care:

    LaChania Govan said she got bounced around by her cable company when she called to complain. She made dozens of calls and was even transferred to a person who spoke Spanish — a language she doesn't understand.

    But when she got her August bill from Comcast she had no trouble understanding she'd made somebody mad. It was addressed to "Bitch Dog..."

    In another case, Peoples Energy customer Jefferoy Barnes started getting letters addressed to "Jeffery Scrotum Bag Barnes."
Please! The name's Jefferoy Scrotum Bag Barnes!

— Larry, Hemorrhoid Attack Monkey, Light Reading

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