Verizon Raises SLA Bar

Verizon Business introduces Network Assessment with Voice, a reporting service available as part of its Application Aware suite of reporting tools

May 1, 2007

1 Min Read

BASKING RIDGE, N.J. -- Verizon Business Private IP Customers worldwide can now better assess voice quality over their networks by taking advantage of Network Assessment with Voice, an innovative reporting service now available as part of the company’s Application Aware suite of reporting tools. And Private IP customers will now receive an industry-leading service level agreement (SLA) which provides that the monthly average Mean Opinion Score (MOS) for Voice over IP (VoIP) traffic between U.S. sites will not drop below 4.0.

"As customer demand for VoIP deployment increases, we’re enhancing our Private IP services to help improve the quality of voice traffic," said Mike Marcellin, vice president of product marketing with Verizon Business. "We continue to expand Private IP’s presence and capabilities to help ensure that our customers are able to leverage the benefits of the convergence of voice, data and video applications moving across their global corporate networks."

By offering greater network application visibility, Verizon Business’ new Network Assessment with Voice service, powered by Centrisoft, enables enterprise customers to cost-effectively and efficiently manage their overall Local Area Network (LAN) and Wide Area Network (WAN) when deploying VoIP. This service is valuable during the implementation phase to help ensure that VoIP solutions are deployed correctly by accurately sizing the network at the outset; to fine tune VoIP call quality in an existing network running both data and voice traffic; and, to appropriately prioritize network traffic to accommodate voice applications.

Verizon Enterprise Solutions

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