Schlumberger Wins in MacedoniaSchlumberger Wins in Macedonia

Macedonian operator Mobimak selects Schlumberger customer care and billing solution for its mobile communications business

May 14, 2003

2 Min Read

LONDON -- Schlumberger (NYSE: SLB), a global technology services company, today announced that SchlumbergerSema, its information technology (IT) business segment, has successfully completed the implementation of its new customer care and billing solution for the Macedonian operator, Mobimak. Mobimak selected the SchlumbergerSema BSCS 7.0 solution with AAE (Auto Action Engine) to support the growing number of subscribers for its mobile services in the region.

SchlumbergerSema provided overall project management, consulting and systems integration expertise to successfully complete the implementation of the project within a tight 6-month time frame. The project involved a major overhaul of infrastructure at Mobimak, including a new hardware platform and mediation system. In addition, SchlumbergerSema integrated the BSCS 7.0 solution with Mobimak’s legacy collection systems and SAP R3 package and provided technical support for the migration of all customer, tariff and promotional data onto the new system.

The BSCS 7.0 solution incorporates a range of innovative functionalities to improve business processes and provide instant access to all customer-related information. Key features include prepaid and postpaid integration capabilities, flexible and real-time rating for content services, revenue sharing capabilities for content and usage-based services, enhanced virtual private network support and mobile number portability. Mobimak will also benefit from the open architecture of the solution and new roaming facilities.

“The BSCS 7.0 solution from SchlumbergerSema provided all the key features we were looking for in a billing and customer care system,” said Dusko Kantardziev, CIO, Mobimak. “We needed a high level of flexibility and the scalability to boost performance and support the ongoing implementation of new services as our subscriber base expands. The rapid time to market of the system, flexible customer profiling and the option to incorporate other promotions into our billing system will also be invaluable.”

“Mobimak has laid out ambitious plans to roll out rich content and GPRS services to its customers by the end of 2003, and the BSCS 7.0 solution provides the all key features to support this expansion,” commented Jens Troetscher, vice president, business support solution, telecom, SchlumbergerSema. “This project demonstrates our ability to deliver top quality billing solutions in the shortest time possible.”

SchlumbergerSema

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