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Williams Communications recognized by SBC Communications for outstanding customer service
June 25, 2002
TULSA, Okla. -- Williams Communications (OTC Bulletin Board: WCGRQ - News), a leading provider of broadband services for bandwidth-centric customers, was recently recognized for excellence in customer service at the 2002 Supplier Forum for SBC Communications Inc. (NYSE: SBC - News). Williams Communications was the only telecom service provider to receive this award. "The outstanding performance of the Williams Communications network was important as SBC launched long distance services," said Steve Grimm, president of SBC Long Distance. As part of a strategic alliance formed in February 1999, Williams Communications is SBC's preferred provider of underlying voice transport infrastructure that enables SBC's nationwide long-distance voice service. Williams Communications helps provide transport for millions of customer telephone lines for SBC Long Distance. The companies have worked closely on the development of processes and systems required for seamless delivery of long-distance service. "Williams Communications is honored to receive this acknowledgement from such a high quality customer. We are committed to providing the highest levels of customer service and look forward to supporting SBC's continued growth," said Frank Semple, chief operating officer for Williams Communications. SBC Communications Inc. Williams Communications Group Inc.
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