SAN DIEGO -- Rodopi Software Inc., an industry leader in new generation operations systems and software (OSS) and back office automation software, announced today the release Rodopi Business VoIP, a sophisticated software solution designed to simplify the provision of VoIP services to small and medium business customers. Available in either a licensed or hosted version, Rodopi Business VoIP automates provisioning, billing, and customer management for complex hosted telephony service offerings.

Early VoIP providers focused on residential and single line applications which were relatively simple to design, provision and bill. However, companies offering IP Centrex and Hosted PBX services face significant systems challenges. Rodopi Business VoIP is a fully web enabled, integrated platform for automated provisioning of enterprise class, hosted services from products by Cisco, BroadSoft®, and others. New multi-vendor adapter technology, out-of-the-box templated business logic, and enhanced usage import simplify the predictable, efficient delivery of these complex services. Leveraging Rodopi’s reseller automation solution, Business VoIP provides reseller management, wholesale and retail billing, resource management, including licenses, directory numbers, etc., and workflow to handle number porting, workforce scheduling, and other key processes.

“To date, providers of hosted voice services for small and medium businesses have struggled to automate provisioning and resource management” said Todd Benjamin, president and CEO of Rodopi Software. “Unlike other products that simply provide workflow tools and frameworks, Rodopi Business VoIP offers out-of-the-box predefined template and process definitions that have providers automating products immediately.”

Rodopi Billing Software