Portuguese Pick Micromuse OSS

OniWay deploys Micromuse's Netcool suite to provide service assurance platform for Portuguese 3G operations

June 26, 2002

1 Min Read

SAN FRANCISCO -- Micromuse Inc. (Nasdaq: MUSE), the leading provider of service and business assurance software, today announced that OniWay, a mobile communications service provider based in Portugal, is implementing the Netcool(R) solution to help provide an end-to end view across its network. OniWay selected the Netcool suite to help provide consolidated management across its infrastructure, including third generation mobile data services. OniWay holds one of the four licenses awarded in Portugal for the construction and operation of third generation (3G) mobile communications networks, and is the first operator to successfully carry a voice telephone call using the Universal Mobile Telecommunications System (UMTS) technology," said Antonio Vidigal, OniWay's CEO. "Micromuse's Netcool suite is helping provide a realtime service management solution that helps OniWay staff actively associate faults on the network with the services they impact, enabling us to prioritize and proactively manage our resources. This is important as we seek to build a reputation on innovative products and service reliability and quality." OniWay selected Micromuse's flagship Netcool(R)/OMNIbus(TM) application along with the Netcool(R)/Impact(TM) and Netcool(R)/Webtop(TM) applications. The combined solutions enable enhanced service delivery and reporting via end-to-end monitoring of OniWay's mobile network, Internet and 3G services, as well as providing OAM operations and security teams with realtime, Web-enabled service level views. Micromuse Inc.

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