Nortel Upgrades BCM Solution

Nortel's Business Communications Manager v.3 adds interactive voice response, IPSec client support, and increased TDM station capacity

December 9, 2002

1 Min Read

ATLANTA -- Nortel Networks (NYSE:NT)(TSX:NT) today introduced Business Communications Manager (BCM) Release 3.0, which adds interactive voice response (IVR), IPSec client support, increased TDM station capacity and other enhancements designed to help drive increased revenues while reducing costs for small- to medium-sized businesses and branch offices. House of Blues Concerts Canada ( recently upgraded to BCM Release 3.0 for added flexibility and robust capabilities. The company supports 35 users on a BCM, and plans to install and connect BCM's across all its locations to create a seamless voice network with 4-digit dialing. BCM is the only converged voice and data solution that gives small- to medium-sized businesses and branch offices a choice of either an IP (Internet Protocol)-enabled or pure-IP strategy. This applications-rich platform integrates KSU/PBX, voice over IP gateway and Quality of Service (QoS) data routing capabilities in a single, cost-effective solution. BCM Release 3.0 introduces significant enhancements to the platform's functionality including: "BCM Release 3.0 raises the bar as the standard for IP telephony solutions delivering powerful features to small- to medium-sized businesses and branch offices needing a converged voice and data solution as well as advanced applications," said Nick Pegley, vice president and general manager, Enterprise IP Services, Nortel Networks. "BCM drives network efficiencies, lower training and personnel costs, and remote management through a single interface, while providing real investment protection." Nortel Networks Corp.

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