Lucent Wins Double Deal

Telus Mobility and Saudi Telecom select Lucent's VitalSuite software to improve network performance

May 17, 2005

3 Min Read

MURRAY HILL, N.J. -- Lucent Technologies (NYSE:LU) today announced an agreement with Canadian wireless carrier TELUS Mobility to provide trouble-patterning software to enhance the service support and reliability of TELUS Mobility's already best-in-class third-generation (3G) CDMA2000® network performance.

Lucent will provide its VitalSuite® network trouble-patterning software (previously known as Netminder™ NTP) which provides detailed surveillance, through analysis and prompt network problem identification, to ensure technical problems are detected and resolved quickly, reducing lost revenues and overall operating expenses and increasing network quality and availability. The system was implemented by Lucent Worldwide Services.

"At TELUS Mobility, we pride ourselves on our world-class client satisfaction levels, and we're continually implementing solutions that ensure we maintain our unparalleled network performance," said Hilbert Chan, TELUS Mobility's Vice President of Corporate Engineering. "The Lucent network trouble patterning software solution enables us to detect any technical problems before or as they occur and quickly locate and fix them. That means fewer dropped calls, reduced repair times and improved network reliability for our clients across Canada."

"Our goal is to provide TELUS Mobility with solutions that enable new, high quality services and greater network efficiencies" said Alex Giosa, President, Lucent Technologies Canada. "We're proud to be a partner of TELUS Mobility, a company on the forefront of technology and a leader in North America."

In a separate release:

MURRAY HILL, N.J. -- Lucent Technologies (NYSE:LU) today announced a contract with Saudi Telecom Co. (STC), the leading provider of telecommunications services in Saudi Arabia, to deliver an advanced software solution that will enable STC to significantly reduce network management complexity and operations costs.

Lucent will be supplying its market-leading VitalSuite® Network Fault Management software to provide real-time inter-domain fault management in the operator's network. STC has previously successfully deployed Lucent's Network Fault Management software (formally Navis® NFM) to help manage the elements and systems deployed in STC'S multi-vendor, multi-technology switching, access and transmission networks.

The new project has two phases. Phase one is already deployed, and includes interfaces with a number of element domain managers from different vendors and technologies, for alarm integration. Phase two includes root cause analysis and fault correlation across multiple domains. Phase two is currently being deployed, waiting for STC's overlay Inventory Management Solution to be completed. After the completion of this project, STC will be able to correlate problems from the divergent domains, further reducing costs and complexity to maintain their growing network.

Lucent Worldwide Services provided the customer with on-site training, installation, and system integration support including assistance with project lifecycle management.

The VitalSuite®Network Fault Management software, which monitors multi-vendor, multi-technology networks, enables STC to expand and grow its networks and services without the need to obtain and use separate systems for separate domains. Lucent's Network Fault Management software identifies, manages and correlates critical problems to their root causes, while reducing the many alarms generated in the operations center.

Lucent Technologies Inc.

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