Cox Picks Empirix for VOIP Monitoring

Empirix to support VOIP network monitoring for Cox Communications

July 11, 2005

1 Min Read

BEDFORD, Mass. -- Empirix Inc., the industry’s leading supplier of VoIP testing systems, today announced that Atlanta-based Cox Communications Inc., a multi-service broadband communications company with approximately 6.7 million total customers, has selected the Hammer XMS™ next-generation VoIP monitoring system for use across its national network. The decision follows extensive evaluations and field trials conducted by Cox Communications. Cox will utilize the Hammer XMS to monitor both its Nortel DMS/CS2K and Cisco BTS network switch installations.

The Hammer XMS combines high-performance, non-intrusive probes with a highly scalable architecture capable of tracking tens of thousands of simultaneous calls. The carrier-class system provides network diagnostics and service optimization statistics on VoIP and TDM protocol performance, as well as media quality, in real time for every call.

“Empirix’s Hammer XMS VoIP monitoring technology will help us ensure that current and future IP-based services delivered to our customers meet standards that exceed their expectations,” said Richard Mueller, Vice President Network Planning, Operations and Engineering, Cox Communications. “Monitoring tools such as Hammer XMS are a key part of our proactive quality assurance strategy.”

”We’re extremely gratified to have been selected to work with Cox in this area, following their extensive and detailed evaluation. Cox has consistently been an industry leader in customer satisfaction, as measured by J.D. Power & Associates’ regional and national surveys. We look forward to working closely with Cox to help them utilize Hammer XMS to expand visibility into their VoIP networks and monitor service delivery,” said Steven Gladstone, VP and general manager of the Empirix Communications Infrastructure Group.

Empirix Inc.

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